Manager, Fraud Monitoring Manager
Bank Aljazira
Total years of experience :15 years, 0 Months
• Exercises financial authorities at the level established by Head of Fraud Monitoring Unit.
• Ensuring compliance with the Anti-Fraud policy by all business/support functions by communicating with managers and staff about their responsibilities for preventing, detecting and reporting fraud.
• Conduct Fraud Monitoring covering all financial and non-financial transactions.
• Identify and recommend preventing, detective controls in which to be embedded into systems and processes based on the business/support units' exposure to fraud risk.
• Work within guidelines of Anti-Fraud Policy and Fraud Control Committee.
• Ensure compliance with SAMA regulations related to combating fraud.
• Ensure teamwork spirits and positive thinking atmosphere.
• Manage time efficiently and effectively.
• Implementing "the Anti-Fraud" policy, guidelines, programs and procedures.
• Keep up to date of full knowledge of the Bank's policies and procedures and SAMA regulations. Maintain the adequacy and effectiveness of the internal control system, including dual controls and segregation of duties, system authorities and the distribution of powers.
• Monitor the applicable internal control standards are followed and highlight exceptions and gaps for rectification.
• Ensure compliance with accounting entries and document related to it to make sure that transactions are comply with policy, procedures and regulation.
• Conduct Ongoing Monitoring of all business units / functions in the bank and all clients' accounts based on the approved Anti-Fraud policy, procedures and regulation.
• Maintain relationships with business units by providing support, guidance and direction in relation to Accounts monitoring.
• Perform examination & analyses for all daily system reports & exception reports on all transactions and verification to be comply with regulation.
• Comply with examination roles and mandates to ensure the adding value of validations and testing various entities.
• Escalate the critical issues to the unit head and communicate the reports to the concerned departments.
• Prepare daily accounts monitoring reports and periodic reports which has to be timely and accurately.
• Follow up with related entities and assigned area to ensure the recorded observations are corrected. Report periodically the follow up findings and support documents for the implemented corrective actions.
• Performing any ad-hoc or tasks assigned by line manager.
• Ensure full implementation of all elements of Anti-Fraud, Whistleblowing, Anti-Bribery & Corruption policies and practices, including all necessary training, reporting, personal due diligence and vigilance.
• Conduct Monitoring on Social Engineering activities through monitor the customers’ accounts, writing reports, tracing the transactions and block the illicit account.
• Supervise and support the team with the needed data to trace the illegal transactions and close it the Technical reports for each case.
1. Managing day-to-day activities, Analyzing Statistics, Reading and Writing Reports.
2. Develop, maintain and revises policies and procedures for general operation of the branch and its related activities to help mitigate regulatory & compliance within the bank.
3. Make Sure to follow SAMA, CMA, Internal Bank Rules and Regulations.
4. Risk Management on daily, weekly and monthly basis.
5. Conduct a monthly risk report of all the policies and procedures being used in the branch to ensure conformity with all rules, regulations and instructions and that they are being compiled with.
6. Managing quality assurance programs, loans, Credit Cards applications.
7. Setting and Reviewing Budgets and Managing Cost.
8. Overseeing inventory (Hand Over and Take Over between staff members).
9. Liaising with other team members, and interacting with managers of different areas of the organization.
10. Presenting findings and faults to higher management.
11. Continually promote an environment of compliance culture in the branch and enhance branch officers' and employee awareness and positive thinking of the importance of compliance as whole and adhering thereto while performing their duties.
12. Training and supervising new employees and tracking and measuring staff performance.
13. Process and managing: IPOs, stock markets customers new accounts to apply CMA rules and regulations.
14. Work with COD to comply to Sarie and Swift Rules.
15. Collaborate with internal and external auditors regarding rules and instructions include in relevant reports to ensure implementation of the corrective measures.
1. Managing day-to-day activities, analyzing statistics and reading and writing reports.
2. Make Sure to follow SAMA, CMA, Internal Bank, rules and regulations.
3. Risk Management on daily, weekly and monthly basis.
4. Managing quality assurance programs, loans, Credit Cards applications.
5. Setting and reviewing budgets and managing cost.
6. Overseeing inventory (Hand Over and Take Over between staff members).
7. Liaising with other team members, and interacting with managers of different areas of the organization.
8. Presenting findings and faults to higher management.
9. Training and supervising new employees and tracking and measuring staff performance.
10. Process and managing: IPOs, stock markets customers new accounts to apply CMA rules and regulations.
11. Work with COD to comply to Sarie and Swift Rules.
1. Managing day-to-day activities, analyzing statistics and reading and writing reports.
2. Make Sure to follow SAMA, CMA, Internal Bank, rules and regulations.
3. Risk Management on daily, weekly and monthly basis.
4. Managing quality assurance programs, loans, Credit Cards applications.
5. Setting and reviewing budgets and managing cost.
6. Overseeing inventory (Hand Over and Take Over between staff members).
7. Liaising with other team members, and interacting with managers of different areas of the organization.
8. Presenting findings and faults to higher management.
9. Training and supervising new employees and tracking and measuring staff performance.
10. Process and managing: IPOs, stock markets customers new accounts to apply CMA rules and regulations.
11. Work with COD to comply to Sarie and Swift Rules.
1. Open and maintain customers' accounts and information.
2. Cross Selling (Loans, Credit Cards, Mortgage, Assurance Products and Stock Shares).
3. Identify and assess customers' needs to achieves satisfactions.
4. Resolve Customers Complaints.
5. Ensure proper customer service id being delivered.
1. Manage large amounts of incoming calls for Mass Customers.
2. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
3. Follow communication procedures, guidelines and policies.
4. Handle product recalls, sell products and Services, Inform customer of deals and promotions.
1. Manage large amounts of incoming calls for Mass Customers.
2. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
3. Follow communication procedures, guidelines and policies.
4. Handle product recalls, sell products and Services, Inform customer of deals and promotions.
Generally it's concentrate on communications between two or more locations or different sites through satellite .Prepare the meeting schedules, time frame, check the connectivity and the communication stability.
2005/2008 Hafer Al-Batin Community College-KFUPM, Hafer Al-Batin. Associate degree in Computer Science & Engineering Technology .
