Serjio Abou Faissal, Freelance Property Consultant

Serjio Abou Faissal

Freelance Property Consultant

KeyClue Properties

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Petroleum Engineering
Experience
8 years, 11 Months

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Work Experience

Total years of experience :8 years, 11 Months

Freelance Property Consultant at KeyClue Properties
  • United Arab Emirates - Dubai
  • My current job since May 2018

Completed a trainee in Dubai with KeyClue Properties. This includes Analysis of market, property Listings, taking prospective clients to inspect properties, promote sales of properties through advertisements, finally acting as an intermediary in negations between buyer and seller after handling telesales tasks ( In Lebanon and UAE ).
• Closes sales by understanding buyers’ requirements and financial abilities to propose solutions that suit them
• Handle the handovers, preparing files, collect payments of their new property
• Source potential investors by networking and establish a business relationship
• Updates job knowledge by studying listings; visiting properties; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional and community organizations
• Assemble detailed property portfolio and present it to clients

Quality QAQC Inspector at AmSpec Group
  • United Arab Emirates - Fujairah
  • September 2022 to April 2023

Inspection of quantity and quality on board of tankers and shore sides for crude oil and  petroleum products for Loading, Discharging, Metering & Draft Survey operations which includes static and dynamic measurements as per API / ASTM standards (ISO 9001)
• Loss control and supervision of custody oil cargo transfer in bulk (0.2% loss)
• Professional auditing, improvement of integrity management activities and investigation of discrepancy or loss with proving system
• Promptly and safely deliver samples to laboratory and conduct analysis on physical properties for inspection and retention procedures
• Operates laboratory testing, determination and analysis including Viscosity, Density, API Gravity, Distillation, Water and Sediments Quantity, Pour, Dew and Flash points, Gas Chromatography, Sulfer H2S and Moisture content using portable lab test equipment and apparatus for crude oil, LPG, Gasoil, and Fuel Oil according to ASTM standards
• Accurate and timely reporting of ship and shore quantities for protecting client’s financial interests through transparency and key meetings
• Ensure all equipment is properly calibrated, certified and logged before use

Facility Project Engineer at Azadea Group
  • Lebanon - Beirut
  • June 2021 to February 2022

• Maintained a luxurious brand image and high quality standards by Controlling, Scheduling, Monitoring, and Following up Maintenance Works, Engineering Design and Projects, Preventive Maintenance PPM and other activities, resulting in 8% decrease in operational cost.
• Cooperate, Creatively and Confidently to implement the day to day Shops Operations by supporting with Engineering, Design, IT, Logistics, Purchasing, Procurement, Tendering, Estimation and Cost Control, Inventory Management, in order to provide a premium in-store consumer experience
• Providing a high level of Sales by maintaining Mechanical, Construction, MEP, Fire Alarm, HVAC, Plumbing, Pest Control, Cleaning and Hygiene, Troubleshooting, Security, CCTV, Intrusion, Safety and Electrical Systems in high standards (daily/ monthly check up) • Prepared permits, BOQ, and quotations RFQ for Store Services and general contracting (ministries, malls, municipalities) and Preserve a professional relation with Brand/Shop and Mall Managers
• Handle several projects in different locations ( ABC mall, City Center, City Mall, LeMall, Beirut Souks ) for renovation, Fit-out, joinery, finishing, maintenance, architectural, warehousing, snagging, operation and reparation processes • Provided field support upon new store opening, renovation, uplifting and closure • Prepared and allowed access for new joiners via softwares • Provided updates about the ongoing works by executing site inspection reports and document Store Services requests on helpdesk

Production Operator/Engineer at Daher Foods
  • Lebanon - Bekaa
  • January 2021 to June 2021

*Manufacturing high quality FMCG product through adherence to standards (SOP) and preserving Good Manufacturing Practices (GMP)
*Increased Production Quality through hourly inspections and minimize the Waste quantity by monitoring the gaps to maintain Good Health/Safety management and HACCP standards
*Ensure Timely, Cost, and Efficient execution of the production plan as per KPI’s, resulting in a 30% increase in production efficiency
*Assist in supervising and training production line workers
*Maintain and monitor the machines to make shure it functions properly

Sales Executive and Business Development at iShop LLC
  • Lebanon - Bekaa
  • January 2016 to November 2020

• Assisted the General Manager in managing daily sales operations/inventories and planned marketing strategies to generate new sales (B2B and B2C) and exceed target profits, led to KPI increase by 25%
• Enhancing existing revenue streams and developing new businesses to improve efficiency, resulting in 50% grow in revenue
• Manage corporate accounts with analysing YTD sales and build long-time relationship with customers
• Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
• Great knowledge with luxury retail brands, jewellery, and appliances
• Monitoring inventory levels and replenishing stock to prevent overstocking and out-of-order (OOS)
• Management of stock and SKU within agreed allocation
• Main tasks: Account Management, Retail Sales Associate/Consultant, Accountant, Customer Service Representative
• Effective Priced/Visual merchandising, ensure all dislapys are placed as per specifications to maintain brand image of the company and operated point of sales procedures
• Have a good understanding of competitors brands, retail shops, their initiatives and promotions
• Greet customers and Provide exceptional customer service
• Negotiated and completed purchasing contracts

Assistant Restaurant Manager (part time) at Mon Cher
  • Lebanon - Beirut
  • March 2018 to September 2020

• Experience in Managerial and Operational roles in family business chain of restaurants in Lebanon and Ukraine
• Handling BOH and FOH tasks with delivery procedures
• Increased food & beverage revenue % 5 by developing & implementing promotion program
• Implement flexible scheduling and reduced 5 % of Labor Cost
• Giving all necessary information on menu items
• Ability to perform all work assignments with meticulous attention to detail
• Greet and assist customers in all necessary manner

Key Account Manager at Massabki Laiterie
  • Lebanon - Bekaa
  • April 2016 to December 2019

• Analyze retail sales, buys and product performance to create Wholesale Merchandising Plan
• Prepare invoicing and orders, research, and evaluate new HORECA and markets
• Handling Purchasing and Merchandising tasks in family business • Monitor stock availability • Track orders, inspect and ensure timely delivery of dairy and deli products • Review Quality and Hygiene of Purchased products • Field check on coolers and items temperature • Collect and Analyze consumption data • Respond to Clients and suppliers inquiries about order status, changes, or cancellation • Research and evaluate new markets and suppliers with conducting pricing comparison • Prepare Invoicing, Orders and Assist in shelves presentation

Automotive Sales/Service Advisor at freelance
  • Lebanon - Bekaa
  • June 2015 to November 2019

• Buy and Sell cars in Lebanon ( Sedan, SUV, 4x4, ATV, UTV, Motorcycles) • Conduct an excellent vehicle demonstration to highlight the features and new technology • Selling additional products and services, such as warranties and after-sales support, to both new and existing customers • Regular follow up with Sales Showrooms, Brands News and price list • Automotive Parts Advisor and Offroad 4x4 Modifications Expert ( Inspections ) • Negotiation skills and documents finalisation • Plan regular visits to new clients and sustain the relationship with existing ones

Petroleum Engineering Intern at Lebanese Petroleum Administration
  • Lebanon - Beirut
  • May 2019 to September 2019

Trained under the Engineering team assisting with reservoir characterization and educated on Petrel E&P software at Geology and Geophysics Department
• Gained experience through Prospect Maturation project, Well Planning, Well Intervention, Completions, Model building, and Interpret Geological and Geophysical data configuration
• Performed Petro-physical measurements, Seismic interpretation (2D & 3D), Reservoir Simulations, and Prospect identification of regional geology offshore Lebanon
• Attained training on protecting individuals and the environment of the company by Quality, Health, Safety and Environment Management (QHSE) department
• Conducted desktop and field research to submit monthly technical reports to the supervising engineer

Education

Bachelor's degree, Petroleum Engineering
  • at Lebanese American University
  • May 2020

- Average of B in Petroleum Courses (GPA 3 / 4)

Specialties & Skills

Business Development
Project Management
Petroleum Engineering
Facility Management
operation
Life Safety
Road Safety
Warranty
quantity surveying
Software Sales
Programming
MICROSOFT EXCEL
MICROSOFT WINDOWS 2000
MICROSOFT WORD
PROSPER
RESEARCH
MICROSOFT OFFICE
AUTOCAD
customer interactions
sales coordination
real estate
microsoft powerpoint
planning
purchasing
problem solving
market research
web development
merchandising
structural
materials
teamwork
Sales Advisor
petroleum geology
petrophysics
team leadership
engineering management
maintenance engineering
business analyst
project management
COMMUNICATION SKILLS
negotiation
procurement
natural gas
oilfield services
simulation
maintenance management
merchandising strategies
supply chain management
operations management
marketing strategy
water treatment
laboratory analysis
process engineering
ms project
production management
site inspection
well intervention
marine surveyor
Project Execution
QA QC Engineering
Solidworks
Project Estimation
Key Account Management
Marketing
Maintenance Planning
Security
Digital Marketing
Wholesale Sales
Store Management
Supervising
Quotations
Project Planning
System Maintenance
Mechanical Testing
Inspection
Quality Assurance
Production
Logistics Management
Administration
Warehousing Operations
Customer Service
Management
Sales Representatives
Logistics Planning
Production Planning
On Site
Surveying
Engineering
Mechanical Engineering
Installation
Plumbing
Business Development
Marketing Support
Safety Engineering
Site Surveys
Logistics
Supervisory Skills
Preventive Maintenance
Quality Inspection
Purchasing Negotiations
Purchasing Management
Testing
Marketing Management
Office Administration
Asset Management
Civil Engineering
Team Management
Time Management
Accounting
Mechanical Analysis
Mechanics
Staff Training
Civil Works
Site Supervision
Site Engineering
Restaurants Management
Workplace Safety
Short Sales
civil engineer
Quantity Survey
Restaurant Marketing
Restaurants
Safety Auditing
Safety Audits
Project Work
Project Supervision
Execution Skills
Associate Development
Quality Analysis
Risk Management
Waste Management
Oil and Gas
Intervention
operations
Stimulation
Office Work
Marketing Mix
Maintenance
Service Delivery
Construction & Property
Warehousing
Manufacturing
Inventory Control
Maintenance Services
System Sales
Jewelry
Customer Service Skills
Outlook
Hospitality
Web Merchandising
Warehouse Management
Supply Chain
Science
Leadership
Driving
Lean Manufacturing
Electrical Maintenance
Operators
Government
Interior Design
Preparation
Cost Control
Office Management
Facility Operations
Facilities
Property Management
Facility Management
Sales Engineering
Commissioning
Sales Management
Drilling Engineering
Petroleum
Petroleum Engineering
Reservoir Engineering
Hotel Management

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Expert
English
Expert
French
Beginner

Memberships

Society of Petroleum Engineers
  • member
  • December 2016
Order of Engineers and Architects
  • Engineer
  • August 2020

Training and Certifications

Safety Inductions Onshore & Offshore (Training)
Training Institute:
Fujairah Port
Date Attended:
November 2023
Duration:
20 hours
Drilling Simulator (Training)
Training Institute:
Lebanese American University
Digital Marketing (Certificate)
Date Attended:
April 2023
Custody Bulk Oil Transfer and Petroleum Measurement (Training)
Training Institute:
AmSpec Academy
Advanced Petroleum Engineering courses (Training)
Training Institute:
PioPetro
Date Attended:
June 2021
Duration:
150 hours
IWCF (Certificate)
Date Attended:
March 2021

Hobbies

  • off-road adventures