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fahda alammar, Senior Quality Management and Internal Audit Specialist

fahda alammar

Senior Quality Management and Internal Audit Specialist·SADAD Payment System

Saudi Arabia

Master's degree, Software Engineering

Work experience

Total years of experience: 5 years, 5 months

Senior Quality Management and Internal Audit Specialist

April 2014 - June 2015

SADAD Payment System

Riyadh, Saudi Arabia

April 2014 - June 2015

Company industry:
Financial Services
Job role:
Management

Quality Management and Internal Audit Specialist

November 2010 - March 2014

SADAD

Riyadh, Saudi Arabia

November 2010 - March 2014

Nov 2010 - Present SADAD Payment System Riyadh, Saudi Arabia
Working as Quality Management and Internal Audit Specialist.
o Assist in implementing ISO9001 and other Quality initiative.
o Conduct ISO 9001 QMS audits and reviews of quality procedures and prepare reports highlighting findings and key recommendations.
o Project Manager for process improvement program.
o Implement Balanced Scorecard.
o Measure KPIs for all process and prepare quality performance reports
o Identifying quality improvement opportunities.
Company industry:
Financial Services
Job role:
Management

Service Integration Team as a trainee

February 2010 - October 2010

Hewlett Packard / SADAD

Riyadh, Saudi Arabia

February 2010 - October 2010

Feb - Oct 2010 Hewlett Packard / SADAD Riyadh, Saudi Arabia
Working in Service Integration Team as a trainee.
o Participate in creating tools (in JAVA)
o Participate in writing External and Internal Policies and procedures.
Company industry:
Business Consultancy Services
Job role:
Information Technology

Education

Prince Sultan University

June 2014

June 2014

Master's degree, Software Engineering

Saudi Arabia

Prince Sultan University

October 2010

October 2010

Bachelor's degree, BSc. Information System (Computer Department)

Saudi Arabia

GPA (point): 3.56 out of 4

GPA (point): 3.56 out of 4

Courses completed with excellence: * Total Quality management * Introduction to business * Management information system * Information system analysis and design * Operation management * Introduction to marketing * Macroeconomics analysis * Project management * Communication skills * psychology * Web design (HTML) * C ++ language * Introduction to marketing

Skills

Balanced Scorecard
Intermediate
Balanced Scorecard
Intermediate
INTERNAL AUDIT
Expert
INTERNAL AUDIT
Expert
ISO
Expert
ISO
Expert
PROCESS IMPROVEMENT
Expert
PROCESS IMPROVEMENT
Expert
PROJECT MANAGER
Expert
PROJECT MANAGER
Expert
ISO 9001
Expert
ISO 9001
Expert

Languages

English

Intermediate

Training and Certifications

Training
PMP
Jodayn
Oct 2013
Communication Skills: Results through Collaboration
Learning Tree International
Dec 2012
Auditor/ Lead Auditor
BSI
Mar 2011
ITIL V3 Foundation
Learning Tree International
Mar 2012