fahda العمار

Nov 2010 - Present SADAD Payment System Riyadh, Saudi Arabia
Working as Quality Management and Internal Audit Specialist.
o Assist in implementing ISO9001 and other Quality initiative.
o Conduct ISO 9001 QMS audits and reviews of quality procedures and prepare reports highlighting findings and key recommendations.
o Project Manager for process improvement program.
o Implement Balanced Scorecard.
o Measure KPIs for all process and prepare quality performance reports
o Identifying quality improvement opportunities.

Feb - Oct 2010 Hewlett Packard / SADAD Riyadh, Saudi Arabia
Working in Service Integration Team as a trainee.
o Participate in creating tools (in JAVA)
o Participate in writing External and Internal Policies and procedures.