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Fahed Farooqui, Operations Manager

Fahed Farooqui

Operations Manager·NaturePack Packaging Industries LLC

United Arab Emirates

Master's degree, Master of Business Administration

Work experience

Total years of experience: 20 years, 10 months

Operations Manager

June 2024 - Present

NaturePack Packaging Industries LLC

Dubai, United Arab Emirates

June 2024 - Present

 Directed end-to-end warehouse and manufacturing operations, including production
planning, storage, and distribution logistics
 Optimized inbound/outbound logistics, ensuring on-time deliveries through
coordination with transport providers and freight forwarders
 Maintained 99% inventory accuracy and reduced material wastage by 25% through
improved stock control and storage systems
 Implemented SOPs and lean practices, increasing production efficiency by 15%
 Monitored and improved KPIs (OEE, productivity, rejection rates, delivery
performance, space utilization)
 Led and developed warehouse and shop floor teams, ensuring compliance with UAE
HSE and OHS standards
 Improved warehouse layout and workflows, enhancing space utilization and
operational efficiency
Company industry:
Manufacturing

Project Lead – Operations Transformation

January 2011 - June 2024

Tata Consultancy Services

Vadodara, India

January 2011 - June 2024

 Led delivery of supply chain, logistics, and operations transformation projects across
multiple client engagements
 Partnered with logistics, procurement, and operations stakeholders to align business
goals with execution strategies
 Designed ETL pipelines, data governance frameworks, and automated reporting
systems to improve supply chain visibility
 Developed KPI dashboards tracking inventory turnover, delivery performance, cost
efficiency, and customer satisfaction
 Implemented SOPs and automation initiatives, improving operational efficiency by
32%
 Managed project scope, budgets, timelines, and risks across concurrent initiatives,
ensuring consistent delivery excellence
 Improved on-time delivery performance by 96% through process optimization and
real-time tracking systems
 Increased customer satisfaction by 25% through enhanced service delivery and
stakeholder engagement
Company industry:
IT Services

Marketing Manager (ERP Solutions – B2B)

December 2008 - February 2011

10 Degree Software Pvt Ltd

Vadodara, India

December 2008 - February 2011

 Executed B2B marketing strategies for ERP solutions targeting manufacturing and
logistics sectors
 Led lead generation initiatives through digital channels (SEO, PPC, content),
increasing qualified leads by 30%
 Improved website traffic by 35% and conversion rates by 18% through targeted
campaigns
 Delivered market insights to support product positioning and sales effectiveness
 Managed agencies and partners to optimize campaign ROI and brand consistency
Company industry:
IT Services

Procurement Officer

January 2007 - December 2008

Arabian Aluminium Co. LLC

Dubai, United Arab Emirates

January 2007 - December 2008

 Managed end-to-end procurement operations, including vendor sourcing, negotiation,
and contract management
 Reduced procurement costs by 15% through strategic negotiations and supplier
optimization
 Coordinated with logistics and warehouse teams to ensure timely delivery and
receiving operations
 Improved inventory accuracy and reduced discrepancies by 20% through better
coordination and control
 Ensured compliance with procurement policies, legal standards, and ethical sourcing
practices
Company industry:
Construction & Building

Business Analyst (MIS & Systems)

August 2005 - August 2007

Netesoft India Limited

Mumbai, India

August 2005 - August 2007

 Developed MIS dashboards and KPI reports, reducing manual reporting by 30%
through automation
 Built data models to improve reporting accuracy and support business intelligence
initiatives
 Analyzed workflows to identify bottlenecks and improve operational efficiency
 Coordinated with technical teams to ensure successful project delivery and system
enhancements
Company industry:
Management Consulting

Education

Indian Institute of Planning & Managemen

April 2005

April 2005

Master's degree, Master of Business Administration

India

Christ College

April 2003

April 2003

Bachelor's degree, Bachelor of Computer Application

India

Skills

Business Analysis
Expert
Business Analysis
Expert
E communications
Expert
E communications
Expert
Client Services
Expert
Client Services
Expert
CRM software
Expert
CRM software
Expert
Project Management
Expert
Project Management
Expert
TEAM MANAGEMENT
Expert
TEAM MANAGEMENT
Expert
TEXT PROCESSING
Intermediate
TEXT PROCESSING
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
LINKEDIN
Intermediate
LINKEDIN
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
CONSULTING
Intermediate
CONSULTING
Intermediate
PROFITABILITY ANALYSIS
Intermediate
PROFITABILITY ANALYSIS
Intermediate
DATA DRIVEN DECISION MAKING
Intermediate
DATA DRIVEN DECISION MAKING
Intermediate
PROJECT COLLABORATION
Intermediate
PROJECT COLLABORATION
Intermediate
COMMUNICATION
Expert
COMMUNICATION
Expert
MARKET RESEARCH
Expert
MARKET RESEARCH
Expert
ANALYTICAL SKILLS
Expert
ANALYTICAL SKILLS
Expert
OPERATIONS MANAGEMENT
Expert
OPERATIONS MANAGEMENT
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
COLLABORATION
Expert
COLLABORATION
Expert
EXTRACT TRANSFORM LOAD (ETL)
Expert
EXTRACT TRANSFORM LOAD (ETL)
Expert
GOAL SETTING
Expert
GOAL SETTING
Expert
MITIGATION
Expert
MITIGATION
Expert
DATA VISUALIZATION
Expert
DATA VISUALIZATION
Expert
VISUALIZATION
Expert
VISUALIZATION
Expert
GOVERNANCE
Expert
GOVERNANCE
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
RISK MITIGATION
Expert
RISK MITIGATION
Expert
PLANNING
Expert
PLANNING
Expert
BUSINESS ANALYSIS
Intermediate
BUSINESS ANALYSIS
Intermediate
PROBLEM SOLVING
Expert
PROBLEM SOLVING
Expert
DELIVERY EXCELLENCE
Expert
DELIVERY EXCELLENCE
Expert
CONTENT MANAGEMENT
Expert
CONTENT MANAGEMENT
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
DELIVERY
Expert
DELIVERY
Expert
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
COMPOSITE MATERIALS
Intermediate
COMPOSITE MATERIALS
Intermediate
COST REDUCTION
Intermediate
COST REDUCTION
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
PRODUCTIVITY IMPROVEMENT
Intermediate
PRODUCTIVITY IMPROVEMENT
Intermediate
WAREHOUSE OPERATIONS
Intermediate
WAREHOUSE OPERATIONS
Intermediate
WAREHOUSING
Intermediate
WAREHOUSING
Intermediate

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Hindi
Expert
Gujarati
Expert

Training and Certifications

Certifications
Scrum Master Certification
Jira Project Management
Agile Methodology Certification

Hobbies

  • AUTOMOBILE
  • SPORTS
  • TRAVELLING
  • MECHANICAL