FAHEEM FAYAZ MALIK

Managing 50+ monthly travel bookings including LCC
airlines, hotels, and tour packages.
Handling group departures of 20-100 passengers for fixed
tours.
Driving repeat business and customer retention through
quality service.
Managing end-to-end travel operations including LCC airline
bookings, fixed departures, hotel reservations, and visa
services.
Planning and executing fixed departure tours (air + ground
services) ensuring smooth coordination and delivery.
Handling B2B agents and B2C clients, maintaining strong
relationships and repeat business.
Supervising daily reservations, bookings, and operational
workflows.
Coordinating with airlines, hotels, and vendors for
competitive pricing and timely confirmations.
Overseeing visa processing and documentation for
international travel.
Designing and promoting customized and fixed departure
tour packages.
Driving sales growth through upselling and effective travel
solutions.
Resolving client issues and ensuring seamless travel
experiences.

Planned and managed end-to-end travel itineraries,
including flights, hotels, transfers, and excursions.
Coordinated with international and local vendors to
ensure smooth tour operations.
Handled bookings, confirmations, and travel
documentation such as visas and insurance.
Provided customer support before and during tours,
resolving issues efficiently.
Managed group tours and ensured timely execution of
travel schedules.
Prepared cost estimates, quotations, and tour packages
based on client requirements.
Reduced operational costs by negotiating better rates
with suppliers.
Handled last-minute changes and emergencies with
minimal disruption.
Successfully managed 20 tours/month with high
customer satisfaction

Assisted clients with LCC airline bookings through airline
portals.
Handled hotel reservations and basic tour packages.
Supported fixed departure tours and group travel
arrangements.
Dealt with B2B agents and B2C customers professionally.
Provided visa assistance and documentation guidance.
Responded to customer inquiries and offered travel
solutions.
Coordinated with suppliers for booking confirmation.
Processed reservations, payments, and follow-ups.
Maintained accurate records of bookings and customer
details.