Call Center Agent
Zain - Kuwait
Total years of experience :16 years, 4 Months
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Designers Empire is a Multi-branded store for Women, I have mostly worked with men's store and I wanted to grow more and be well rounded at the art of expression of feelings and colors and fashion by doing my best at what I have been given,
Fabi store is also owned by Al Bader & Sons co. which is also located in Gate-mall, Its a Luxury Italian Handmade shoes brand which was established in 1965, the brand has men and women shoes,
Loriblu is also Italian brand which is located in Al-Hamra Mall.
HACKETT KIDS was the ever first kids store to open in the world and I am proud to open it along with the help of my sales team who stood equal hours and followed what they were asked to do, leadership is as important as teamwork to give the best possible outcome of the store or any work, I was promoted to Senior Vm after the grand opening of the store and given 3 other stores to handle as well Furla, Roccobrocco and Miriade.
I am glad to work with Hackett London, Al-Sawani Co. which gave me a chance to enhance my skills and grow, when I joined they were renovating the store from 3 room store to 5 rooms, just about in a month I was asked to handle Hackett branch 360 and Shanghai Tang which is also owned by Al-Sawani Co.
Took sometime off to practice on my studies of interior decor starting with helping my friends and decorating their places, it was a fun experience and I can see my self doing this in future.
acting as a first point of contact
dealing with correspondence and phone calls. managing diaries and organizing meetings and appointments, often controlling access to the manager/executive.
booking and arranging travel, transport and accommodation.
organizing events and conferences.
devising/maintaining office systems, including data management and filing
arranging travel, visas and accommodation,
screening phone calls, inquiries and requests, and handling them when appropriate
meeting and greeting visitors at all levels of seniority
organizing and maintaining diaries and making appointments
dealing with incoming email, often corresponding on behalf of the manager
carrying out background research and presenting findings
producing documents, briefing papers, reports and presentations
organizing and attending meetings and ensuring the manager is well prepared for meetings
liaising with clients, suppliers and other staff.
carrying out specific projects and research
taking responsibility of accounts and budgets
working more closely with management if taking on some of the manager's responsibilities
deputizing for the manager, making decisions and delegating work to others in the manager's absence
being involved in decision-making processes.
I started as a sales but from the very first day I was interested in visual merchandising, I approached my manager and asked if I can assist the visual and learn, I am glad my visual allowed me to work on many walls by myself by the mid of first month at work
