Associate Head HR
Cross Stitch
Total years of experience :17 years, 3 Months
Recruitment & Selections:
1. Manage all recruitment drives and provide human resources to Company as per business requirements
2. Manage the on-boarding of new employees
3. Manage the annual “Internship Program” as per policy and procedure of organization.
Organization Development:
1. Responsible to develop (for new positions) and regularly update Job descriptions of all Company employees.
2. Extract Key Result Areas of new job descriptions where required, and develop Key Performance Indicators (KPIs).
3. Prepare & Maintain Job Descriptions, KRAs and KPIs
4. Issue job descriptions, KRAs and KPIs to new employees as well as the old employees on define periods.
Performance Management
1. Prepare quarterly performance appraisal forms and coordinate with line managers to conduct appraisal meetings with employees.
2. Prepare year end performance appraisal reports of all employees for increments and promotion purpose. And after approval from CEO, finally issue the promotion and increment letters to employees.
Learning & Development:
1. In start of every quarter after performance evaluations, develop a training calendar for next quarter in light of the performance discrepancies highlighted.
2. Monthly arrange training of retail and head office staff by arranging professional trainers or self-act as a trainer. Also administrate all the logistics of training events.
3. Train every new sales staff regarding selling & customer service skills, arrange product knowledge training through Head Retail or other senior sales person. New Hire Training
(Retail Staff)
HR Reports:
1. Prepare overall HR Analytics Report and present to CEO on Quarterly Basis in shape of HR Dashboard. HR Analytics
2. Identifying workforce engagement/morale issues or concerns through subordinates or by Management by walking around and building employee engagement through various activities.
Workforce Sensor
Employer Branding:
1. Act as the representative of the organization as speaker in Universities and at various conferences to perform employer branding and to promote organization a professional one. Representative of the Organization
Employees Relations:
1. Discuss with CEO related to employee’s general matters to update her regarding the employee’s performance and satisfaction levels.
2. Listen daily employee petty matters and try to resolve them.
3. Resolve conflicts between two or more employees, through proper grievance handling process as per company policy.
4. Ensure that employee files are developed and maintained as per the HR policies of Company. Employees’ Record Administration
5. Maintain, Update and Communicate to employees organizational structure of Company. Organogram
Maintenance
6. Any other task assigned by senior related to HR and Organization Development.
Develops organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives.
Implements human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations.
Manages human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change.
Develops human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
Accomplishes special project results by identifying and clarifying issues and priorities; communicating and coordinating requirements; expediting fulfillment; evaluating milestone accomplishments; evaluating optional courses of action; changing assumptions and direction.
Supports management by providing human resources advice, counsel, and decisions; analyzing information and applications.
Guides management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values.
Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
Updates job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Design and implement HR procedures, polices and guidelines
• Manage the project of ERP implementation (HR module)
• Update the personnel manual
• In collaboration with senior management team, establish and oversee processes that prevent internal conflicts among staff members and departments, and that facilitate resolution of conflicts when they occur
• Active participation in change processes and promotion of diversity and one team culture
• Develop the annual staffing / recruitment plan, budget and make action plans accordingly
• Make strategy to identity the training needs, career development opportunities and develop plans according
• Design and implement market based pay structure and ensure that salaries are competitive for all positions
• Act as consultant and partner of top management in all Personnel matters and Personnel concepts aligned with business goals
I am responsible for deploying the Global People Strategy within region (Punjab and Capital) and acts as advisor to the regional business responsible. Align the regional HR activities with the business requirements for the respective sector / business units.
• Coordinate with Govt. agencies / authorities regarding the employment contracts, termination cases, EOBI of the apprentices / workers.
• Coordinate with Siemens Legal team for various actions e.g. dismissal of apprentices / workers.
• Settle down disputes or conflict between workers and apprentices.
• Promote diversity at factory / plant.
• Coordination with Labor Union to negotiate over various matters pertaining to apprentices / workers.
• To encourage and facilitate co-operative workplace reforms and interventions
• Coordination with Apprenticeship Board for various matters and laws.
• Referring Labor Laws factory act 1934 and Apprenticeship Ordinance 1962 for various apprentices/worker related matters
To carry out 3 years Apprenticeship Program (Planning+ sourcing + Induction of apprentices + placement + rotation + performance management + Compensation + Separation + Final settlement etc).
Have to coordinate with internal clients / business managers and govt. personnel
Experience as Officer, Personnel Development:
Department: Human Resources Management (Head Office, Karachi)
Remain member of talent acquisition team, and also responsible for coordination with leading local and international educational institutes. Represent Siemens Pakistan at various high profile universities of Pakistan like: LUMS, IBA, NUST, NED, SZABIST, IOBM (CBM), PAF-KIET, and many more.
I was also responsible for the “Management Trainee Program” for five years. This function included the sourcing, induction, placement, performance management, rotation and confirmation of trainees.
In addition to above Siemens nominated me as project coordinator for Siemens donation to NED University & UET Lahore for the establishment of Electrical Labs in 2011.
Performed the role of coordinator for the Siemens Student Award arranged by Siemens Middle East Cluster among the students of 14 countries
Remain member of talent acquisition team, and also responsible for coordination with leading local and international educational institutes. Represent Siemens Pakistan at various high profile universities of Pakistan like: LUMS, IBA, NUST, NED, SZABIST, IOBM (CBM), PAF-KIET, and many more.
I was also responsible for the “Management Trainee Program” for five years. This function included the sourcing, induction, placement, performance management, rotation and confirmation of trainees.
In addition to above Siemens nominated me as project coordinator for Siemens donation to NED University & UET Lahore for the establishment of Electrical Labs in 2011.
Performed the role of coordinator for the Siemens Student Award arranged by Siemens Middle East Cluster among the students of 14 countries.
Responsible to provide support to different HR functions.
I have also completed HR certification.