Fahim Al mamun

▸ MIS & Business Intelligence
• Design and deliver executive-level management reports, interactive Power BI and Looker Studio/Data Studio dashboards,
and KPI frameworks supporting data-driven decisions across finance, supply chain, and production
• Monitor and govern ERP/MIS data accuracy across critical operational KPIs: DIO, stock aging, GRN/IR variance, FIFO
costing, and moving average cost tracking
• Audit system transactions end-to-end — receive, issue, transfer, cycle count, period closing — ensuring full SOP
compliance and audit readiness
• Serve as central data integration point across Supply Chain, Finance, Accounts, Production, and Commercial departments
— eliminating silos and improving reporting integrity
• Design and rollout structured user training programs; conduct UAT testing and post-implementation support sessions for
sustainable system adoption
• Recommend SOP improvements, automation changes, safety stock parameters, and policy revisions to enhance
operational performance
▸ ERP Functional Implementation
• Lead functional design and configuration of ERP modules: Merchandising, Supply Chain, Procurement, Inventory,
Accounts, and Manufacturing
• Develop and automate business workflows: TechPack, Costing, Budgeting, BOM, TnA, Requisition, Purchase Order, GRN,
and end-to-end Production Tracking
• Implement and integrate WMS, Logistics, Vehicle, and Asset Management modules across factory and corporate
operations
• Execute full ERP project lifecycle: requirements gathering, gap analysis, solution design, UAT, parallel testing, and phased
rollout
• Re-engineer P2P, O2C, Production, and Warehouse processes through structured process redesign and automation
methodology
• Build bespoke digital tools: Career Portal, Gate Pass Management System, and Fair Shop system to support organizational
digital transformation
• Coordinate with development, IT, and vendor teams to ensure smooth configuration, integrations, and ongoing system
performance
• Provide continuous post-go-live hypercare, performance monitoring, issue resolution, and optimization cycles
▸ Business Requirements & System Design
• Conduct end-to-end business requirements analysis — interviewing stakeholders, documenting AS-IS processes, and
designing TO-BE system workflows
• Translate complex multi-department business needs into functional specifications, system design documents, and process
flow diagrams using Microsoft Visio
• Design automation logic for repetitive manual workflows, reducing data entry errors and improving turnaround time
across departments
• Leverage AI tools and automation concepts to drive digital transformation and reporting efficiency across manufacturing
operations
Tools: Oracle ERP, Power BI, Looker Studio, SQL, WMS, Advanced Excel, Office 365, MS Visio, Google Sheets

One of Bangladesh's largest diversified conglomerates — Garments, Pharmaceuticals, Ceramics, Semiconductor, Thread, Lifestyle,
Electrical | 50, 000+ employees

• Led Oracle EBS R12 functional support across 7+ distinct business verticals, managing multi-industry ERP complexity at
enterprise scale
• Configured and maintained core financial and operations modules: GL, AP, AR (Financials); PO, INV, OM (SCM); WIP and
BOM (Manufacturing)
• Delivered parallel NetSuite ERP functional support for designated business units, ensuring cross-platform data consistency
• Conducted thorough business requirements gathering, gap analysis, and translated complex business needs into
actionable functional specifications (MD50)
• Managed pharma-specific ERP compliance: batch tracking, expiry date management, and regulatory reporting standards
• Engineered cross-industry ERP solutions tailored to garments, ceramics, and semiconductor manufacturing cycle nuances
• Trained 200+ end users; authored comprehensive SOPs and training manuals significantly reducing support dependency
and ticket volume
• Delivered MIS dashboards from Oracle ERP data used directly by senior management for strategic business decisions
• Coordinated with Oracle implementation partners, IT teams, and business stakeholders on upgrades, patches, and
integrations
Tools: Oracle EBS R12, NetSuite, SQL, Toad, Advanced Excel

LEED Platinum certified large-scale apparel manufacturer | 20, 000+ employees | 3-level promotion within 26 months

• Generated and delivered timely management reports and analytical insights supporting senior-level strategic decision
making across production, supply chain, and HR
• Performed structured data analysis producing periodic operational and performance reports using ERP data, Advanced
Excel, and BI tools
• Managed ERP-based production data entry, reporting, and system accuracy validation across multiple factory and
corporate departments
• Collaborated with the software development team to design, test, and enhance ERP management reporting modules —
contributing functional requirements and test cases
• Partnered with the Continuous Improvement team to update standard operating policies and champion process
enhancement initiatives
• Supported production planning teams with capacity and target data, ensuring smooth shipment flow against buyer
delivery deadlines
• Worked with HRM on increment structures, performance evaluation workflows, and skill validation in ERP-integrated HR
processes
• Created workflow diagrams, process maps, and system flowcharts using Microsoft Visio to document and improve
operational processes
• Assisted IT in deploying digital factory tools, reducing manual intervention and improving ERP workflow efficiency
Tools: Local ERP, Advanced Excel, Power BI, MS Visio, MS Office Suite

Established | 10, 000+ employees | Platinum LEED-certified facilities
• Compiled daily and weekly operational MIS reports for apparel divisions using ERP data and Advanced Excel (Pivot Tables,
VLOOKUP, dynamic charts)
• Supported cross-functional coordination between Merchandising, Accounts, and Supply Chain for data accuracy and
reporting consistency
• Assisted in month-end closing processes, data accuracy validation, and ERP transaction entry
• Provided first-level IT support for 50+ corporate users covering hardware, software, and network troubleshooting
• Maintained documentation for compliance audits and international buyer requirements
Tools: MS Excel, Local ERP, MS Office