Faiq Damesh Abdulla, Restaurant Operation Manager

Faiq Damesh Abdulla

Restaurant Operation Manager

TEXAS ROADHOUSE

Lieu
Inde - Mangalore
Éducation
Master, POST GRADUATION DIPLOMA IN HOTEL MANAGEMENT
Expérience
15 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 4 Mois

Restaurant Operation Manager à TEXAS ROADHOUSE
  • Koweït - Al Koweït
  • Je travaille ici depuis juillet 2015

Casual dining western theme Restaurant specialization in steak. A unit of Texas Roadhouse Corporation USA and operates over 627 locations across the USA and Globally.

RESTAURANT MANAGER à MAGGIANO'S ITALIAN RESTAURANT
  • Arabie Saoudite - Jeddah
  • septembre 2011 à juin 2015

Business activities:
-Handling, managing and supervision of 82 staffs.
-Taking responsibility for the business performance of the restaurant.
- Analyzing and planning restaurant sales levels and profitability.
- Organizing marketing activities, such as promotional events and discount schemes.
- Preparing reports at the end of the shift/week, including staff control, food control and sales, staff schedule.
- Creating and executing plans for department sales, profit and staff development.
- Setting budgets and/or agreeing them with senior management.
- Planning and coordinating menus.

Front of house:
- Coordinating the entire operation of the restaurant during scheduled shifts.
- Managing staff throughout their shift and providing them with feedback.
- Responding to customer complaints.
- Ensuring that all employees adhere to the company’s uniform standards.
- Meeting and greeting customers and organizing table reservations.
- Advising customers on menu and wine choice.
- Recruiting, training and motivating staff.
- Organizing and supervising the shifts of kitchen, waiting and cleaning staff.
Housekeeping:
- Maintaining high standards of quality control, hygiene, and health and safety.
- Checking stock levels and ordering supplies.
- Preparing cash drawers and providing petty cash as required.

ASSISTANT RESTAURANT MANGER à SAMAK DINE DELUXE RESTAURANT
  • Inde - Bengaluru
  • octobre 2010 à août 2011

-Identify and estimate quantities of food, beverages, and supplies to be ordered.
-Evaluate health and safety practices against standards.
-Process and analyze information when scheduling and budgeting.
-Monitor and oversee purchases, menus, staff and payroll.
-Guide, direct and train staff.
-Perform administrative activities such as scheduling, budgeting and payroll.
-communicate with customers, sales reps and suppliers.
-Schedule work hours for servers and kitchen staff.
-Resolve customer complaints about food quality or service.

ASSOCIATE MANAGER/MANAGEMENT TRAINEE à PEGASUS MULTICUISINE RESTAURANT
  • Inde - Bengaluru
  • juillet 2009 à septembre 2010

-Monitor actions of staff and customers to ensure that health and safety standards and liquor regulations are obeyed.
-Select and create successful menu items based on many considerations and assign prices based on cost analysis.
-Maintain budget and employee records, prepare payroll and pay bills or monitor bookkeeping records.
-Meet with sales representatives to order supplies such as tableware, cooking utensils and cleaning items.

Trainee à Hotel Royal Orchid Central
  • Inde
  • novembre 2007 à février 2008

FOOD & BEVERAGE SERVICE

Trainee à The park Kolkata
  • Inde
  • mai 2007 à juin 2007

House keeping and Front Office

Éducation

Master, POST GRADUATION DIPLOMA IN HOTEL MANAGEMENT
  • à PACIFIC INTERNATIONAL HOTEL MANAGEMENT SCHOOL
  • mai 2009
Baccalauréat, BACHELOR OF HOTEL MANAGEMENT
  • à SAROSH INSTITUTE OF HOTEL ADMINISTRATION
  • avril 2008

Specialties & Skills

Microsoft Office
APPLICATIONS - MS WORD, MS EXCEL, MS POWERPOINT
MISCELLANEOUS - VISIBLE ANALYST,
INSTALLATION OF HARDWARES AND SOFTWARES
‘IDS’ & OPERA SOFTWARE & PHOTO SHOP.
OPERATING SYSTEMS - WINDOWS 95, WINDOWS 98, WINDOWS 2000

Langues

Anglais
Expert
Hindi
Expert
Français
Débutant
Kannada
Expert
Arabe
Moyen
Urdu
Moyen

Adhésions

Sarosh Institute of Hotel Administration
  • Mangalore University
  • June 1992
Sarosh Institute of Hotel Administration
  • AICTE, New Delhi
  • June 1994
Sarosh Institute of Hotel Administration
  • The Educational Institute of the American Hotel & Lodging Association
  • June 1994
Sarosh Institute of Hotel Administration
  • International Hotel & Restaurant Association (IH & RA), Paris
  • June 1995
Sarosh Institute of Hotel Administration
  • APETIT a part of United Nations Economic and Social Commission for Asia and the Pacific (ESCAP)
  • August 2001

Loisirs

  • BROWSING
  • DRAWING