Territory Manager
Saudi Xerox
Total years of experience :10 years, 2 Months
solid working relationships with customers by ensuring that their needs are met and resolving complaints in a timely manner.
•Continually met or exceeding sales targets by persuading customers within an assigned territory to purchase company products and services.
•Analyzed sales and marketing data to determine the most effective sales and marketing techniques.
•Developed innovative sales strategies to increase sales within an assigned territory.
•Conducted surveys to better understand customer needs.
•Attended trade shows to promote company products and services.
•Ensured that brand awareness within an assigned territory meets company expectations.
•Motivated Sales Representatives to achieve sales quotas and evaluating their performance based on their ability or inability to achieve sales quotas.
•Monitored competitors’ sales activity within an assigned territory.
sales activities of partners to generate revenue
•Identify, recruit and on-board new channel partners within assigned territory
•Address partner related issues, sales conflicts and pricing issues
•Develop positive working relationship with partners to build business
•Work with partners to develop sale proposals, quotations, and pricings
•Educate partners about product portfolio and complimentary services offered
•Manage sales pipeline, forecast monthly sales and identify new business opportunities
Alpha Data, the preeminent IT solution providers in UAE for branded Computers, Laptops, Printers, Servers, Cabling, Networking and software Solutions, was responsible for Corporate Account, Channel Partner Management, Hand-holding Pre-sales team, liaison with principals (HP, DELL, Apple, Lenovo, Toshiba, Acer, IBM, Microsoft, Oracle, Symantec, Adobe, MacAfee etc.)
•Solutions Sales experience in providing end-to-end solutions. Understands technologies on LAN/WAN, LEASED LINE CONNECTIVITY, VOIP, Hardware and Software.
•Ability to demonstrate Business Continuity plans for disaster tolerance and disaster recovery planning.
•Participate in all Tenders, requesting special prices with the manufacturer, prepare quotes/proposals and` collaterals Prospect identification, Scoping study, Presentation / Demonstration, Negotiation & closure.
•Thoroughly analyze ‘Request for Proposals (RFP), arrive at the clients concern areas and derive a solution trajectory for the client.
•Technical assistance providing within selling process, Product demonstrations, customer training.
•Working with external partners to deliver solution sales Interface with all levels in customer Organization.
•Focus in Customer Relationship Management, Business operations (present and future), and Projects Model functionalities
•Following up with the customers on the given quotes.
•Meeting the customer on a regular interval to maintain the healthy relationship.
•Responsible for Sales and GP target achievement quarterly basis in the given space.
•Performed full-fledged Scoping study for major government departments and corporate companies
•Individually created Star Corporate Accounts and focused in strengthening and deepening the account.
online HP orders. Placing Microsoft, Symantec, hardware and software orders directly with the manufacturer or with distributors.
•Getting multiple quotations from the suppliers to compare the prices & negotiating with the suppliers on the prices.
•Following up with HP, Toshiba, Acer, Microsoft, Symantec, etc. about the deliveries and order related issues.
•Coordinating between suppliers and stores for the deliveries. Coordinating between stores and customers for the deliveries. Forecasting and maintaining the stock status.
•Coordinating ship/air customs clearance on International purchases and deliveries.
•Calculation of the supplier rebate & following up with the supplier for the rebate.
•Client interaction on their IT requirements and arranging for the sales and technical meeting.
•Escalating with Manufacture or Distributor for replacement if the supplied items are damaged or dead on arrival. Escalating between service center and the customers on RMA (Warranty) issues.
•Coordinating between our accounts and the customers on their account related issues. Monitor all commercial information related to project.
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