Faisal Al Fouzan

Key Responsibilities:
• Accountable for all in-country Procurement activities, influencing global strategies and translating global strategies to local impact.
• Understanding business requirements and priorities in country with the responsibility for country pipeline of savings opportunities
• Manage and work with BPO provider and central Procurement project team to ensure a successful transition of services in country to BPO provider and accountable for the running of BPO related tasks in country.
• Review SLAs, KPIs and quality of output from BPO provider, provide feedback and work in conjunction with the BPO Service Delivery Lead to remediate any metrics below the required limit.
• Liaise with stakeholders and category managers to develop a pipeline of opportunities and projects. Ensure delivering in accordance with the Category and Commodity plans and leverage the full range of supply and demand-side levers.
• Ensuring the risks associated with the purchase of goods and services are mitigated commercially, contractually and operationally.
• Develop influential senior in-country relationships and lead the business in their approach to maintaining and leveraging value in their operational accountability for supplier relationships.
• Oversight on the Accounts Payable function by coordinating internally with various departments and the offshore accounts Payable processing team to ensure that the Accounts Payable policy & Procedures are strictly followed.

Purchase Activity Coordination:
** Scan the market to identify quality conscious and cost-effective vendors, assess vendor capacities, responsible for
purchasing materials to facilitate business operations and network infrastructure management.
** Negotiate commercial, delivery and quality terms with select vendors before finalizing contracts.
** Draft contracts in conjunction with appointed legal department, define performance parameters, rights and obligations of
both parties including penalty clauses (if applicable) and forward copies to vendors; receive and resolve queries (if any).
** Prepare and release purchase orders to vendors, monitor delivery schedules and quality as per terms of contract.
** Study purchase requisitions raised by departments, prioritize and schedule purchase activities, revise purchase decisions
based on emerging business needs, technical and project handover deadlines.
** Direct the vendor selection / bidding process for high-value contracts involving complex technical requirements,
scrutinize and appraise RFPs / RFQs carefully to facilitate tender management tasks.
Departmental Monitoring and Control:
** Administer the supplier registration process, define supplier selection parameters / prequalification approval and handle
vendor evaluation to assess performance.
** Establish excellent business relations with vendors, ensure contingencies were adequately covered by a strong network of
back-ups and oversee availability of technical / mechanical equipment and engineering services in time across all projects
undertaken by the company.
** Monitor delivery schedules to anticipate delays for immediate alternate action, address shortfalls through alternative
procurement channels and generate pending orders reports; notify internal customers in time for revision in action plan.
** Collaborate with the accounting department to process vendor payments, resolve invoicing discrepancies and issue
payment advice.
Process Improvement:
** Provide regular updates, ensure compliance with audit recommendations and directives issued by the Board.
** Maintain the internal database, train teams on automated systems and ascertain accuracy of information generated by
the department.
Insurance:
** Independently set-up the insurance unit, defined and implemented new policy, procedure and processes at nascent stage
of operations.
** Designated single point of contact handling insurance activities of the company, designed an effective insurance program
to ensure maximum cover for all potential contingencies and mishaps.
** 2017: Collaborated with VIVA broker and consultant to manage risk and gap assessment to protect against major risks
witnessed by large organizations in the Telecommunications sector and ensured adequate risk cover.
** Actively contributed to business continuity plan and towards securing ISO 22301 certification, assisted in preparing the
company for the formal assessment by the certifying agency.
** Member of the Implementation Team for Asset Tracking Management ATM Project
** As part of process improvement, designed and implemented a claims management and tracking process to create
centralized records, facilitate claims processing, reduce lead times and minimize administration costs.

 Handled purchase activities, received requisitions from internal departments and initiated procedure for purchase of
furniture, computers, IT and communication systems, canteen services, security services, staff uniforms and ID cards.
 Complied with prescribed purchase procedures, invited quotations from well-known suppliers / vendors and evaluated
incoming proposals (commercial feasibility / delivery commitment / quality) to select the most suitable offers.
 Coordinated with internal departments to draw up technical specifications for computers, network devices, lab
equipment etc., and negotiated with vendors.
 Prepared purchase orders and communicated with vendors to obtain material in time and as per required quality.
 Liaised with vendors to secure bulk purchasing discounts, discounts on early account settlements, standard monthly
repeat purchases etc.
 Maintained records of vendor correspondence, POs, contract documents, price lists, vendor capability analysis charts and
vendor performance scorecards for future reference and decision-making.
 Analyzed existing purchase policy from time to time and recommended policy revisions to include new business
requirements based on economic changes and revision to business laws, corporate taxation law etc.
 Coordinated with 3rd party logistics companies to expedite critical orders.
 Resolved billing issues (if any) forwarded by the accounting department to facilitate vendor payments as per credit policy.