Executive Director - Governance & Business Excellence
NEOM
Total years of experience :22 years, 1 Months
Establish the GRC function “from scratch, ” deploying GRC frameworks, policies, procedures and processes to ensure effective governance and organization performance
Develop and implement all corporate governance requirements which include but not limited to (BoD charter, committees’ charters, DoA matrix, etc.)
Maintain periodic evaluation and enhancement of the GRC function to ensure alignment to local and international GRC practices
Play a role in several internal committees to support effective governance and organizational performance
Introduce and embed over 100 policies (aligned with iso standards) into the organization and ensure compliance resulting in more effective ways of working
Instill a culture of quality and continuous improvement (CI)
Develop and implement “Tanmiah” business process architecture
Develop and implement entire quality system, lean enterprise initiatives and business processes
Generate various quality reports with findings and recommendations to identify areas of improvement
Developed and led end-to-end business transformation program, to elevate company performance
Developed/Updated all corporate governance requirements which included but not limited to (BoD charter, committees’ charters, DoA matrix, etc.)
Ensured that Governance and Compliance work is carried in accordance to the international standards and prudential requirements set by the Regulator (CMA)
Developed and implemented GRC frameworks, policies, procedures and processes
Drove a cultural and mindset transformation focusing on continuous improvement (CI) and quality
Developed and implemented SRMG business process architecture
Oversaw company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met.
Translated strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning
Establish the GRC function “from scratch, ” deploying GRC frameworks, policies, procedures and processes to ensure effective governance and organization performance
Developed/Updated all corporate governance requirements which include but not limited to (BoD charter, committees’ charters, DoA matrix, etc.)
Build a dashboard for Corporate Governance that helped evaluate governance health and identify key corrective actions
Introduced and embedded over 130 policies (aligned with iso standards) into the organization and ensure compliance resulting in more effective ways of working
Oversaw company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met
Managed the organization health index (OHI) program, moved the score from bottom to top quartile
Drove implementation of entire quality system, lean enterprise initiatives and business process management
Established, developed, implemented and maintained the ISO 9001, ISO 14001and KAQA King Abdulaziz quality award.
Led implementation of MCI Business Process Architecture & Standards
Analyzed internal and external processes and identified areas of process enhancement
Translated business processes into functional requirements and application
Responsible for the measurement and effectiveness of all processes internal and external. Provides timely, accurate and complete reports on the operating condition of the Ministry
Positioned MCI to lead the innovation hub for all products and services
Developed Transformation Program roadmap and associated targets for government and semi-government organizations
Developed Excellence Programs, awards and Process Improvement frameworks
Developed the operations of customer satisfaction, mystery shoppers and employee satisfaction
Worked with business leaders in defining Knowledge Management strategy and change management initiatives. Translated business processes into functional requirements and application
Led an end to end business transformation program, transforming the company towards an agile, empowered and customer centric organization (Special Assignment)
Designed and implemented an enterprise Knowledge Management (KM) function
solutions.
Developed knowledge management strategy and framework
Managed internal PMO
Developed and implemented operations continuous improvement roadmap that includes a project selection list and yearly cost saving target or efficiency enhancement
Positioned AEC to lead the innovation hub for all enterprise products and services
Developed the lean mindset of employees through training to integrate lean principles into daily operations across AEC
Established, developed, implemented and maintained the ISO 9001 Quality Management System, ISO 14001 Environment Management System and KAQA King Abdulaziz Quality Award
Developed and led rewards change management throughout the whole organization
Developed and implemented operations continuous improvement roadmap that includes a project selection list and yearly cost saving target or efficiency enhancement
Drove implementation of quality system, lean enterprise initiatives and business process management
Implemented and maintained the ISO 9001 Quality Management System, ISO 14001 Environment Management System