فيصل السماري

 Manage day-to-day operations as the first point of contact for both clients and client's employees. Includes resolving requests, problem solving, addressing concerns and inquiries. Also act as the main point of contact between the client and Kafaat to ensure that there are clear communication paths within the project team and the organisation.

 Human Resource Management: Screen and recommend interview candidates. Integrate new hires into teams and processes. Research and define job descriptions to fill department resource needs. Worked closely with management to determine staffing requirements, identified and recommended potential candidates for both facilities.

 Support clients with daily business administration activities to assist in the collecting a wide range of project data sets for executive level reporting.

 Make key organisation/commercial decisions for the project to assure availability of essential project resources. Conduct process of recruiting within client organisations, Identify the training requirement for project staff as well as relational assistance.


 Project discovery and planning: Guide work from client needs and idea to goals and delivery. Pull together team leaders and account staff to research and define new products and budget. Build and delegate work plans, communicating progress via critical analysis of cross-departmental data to identify potential risks and project impacts to both client project and Kafaat teams.

 Contributed to the development and implementation of new policies and procedures based on corporate guidelines for HR Processes

 Accountability: Set clear expectations and goals for project teams. Track progress against timeline, milestones and budget, revise as needed. Also, ensure that best practise procedures are being followed in the management and deployment of projects.

 Assist and advise on specific performance issues for project staff. Lead performance management processes for management, including contribution ratings, salary reviews and Personnel Action Reviews, including performance improvements.

 Preparation and approval submission of client billings, verification and approval of project invoices. Managed Project budget of $500, 000 plus.

 Developed and introduced employee initiatives including Employee Suggestion and Recognition and other related issue in the Program.

• Assisted and undertook full range of functions for recruitment, selection and appointment for specified Divisions

• Assisted in the monitored of HR compliance issues and undertake general HR administrative functions

• Assisted and contributed to the development, implementation and monitoring of policies and procedures based on relevant legislation and contemporary HR management practices

• Assisted in the development and delivery of monthly reports

• Assisted with HR project work as directed by the Manager

• Assisted in providing information and advice on Human Resources Management issues to staff and ensure effective communication with all staff to maintain ethical and transparent working relationships

• Organised and coordinated regular meetings with allocated Line Managers and provide HR related support to their respective Divisions on workplace related issues

• Participated in HR projects as required by the Manager Human Resources, including research and preparation of documents for Manager’s review and implementation of recommendations

• In consultation with the Manager Human Resources, provided advice to line management on organisational structure issues

• Assisted with the day-to-day efficient operation of the HR office

• Work cooperatively with other teams, managers and staff to meet objectives and to ensure appropriate exchange of information.

• Assisted with HR project work as directed by the Manager

• Assisted with employee orientation, development, and training logistics and recordkeeping

• Assisted with the day-to-day efficient operation of the HR office

• Undertake and assist with other specific projects as required.

• Other responsibilities as delegated by Management within the scope of this position.

• Assisted the MY Services project (Youth Services project) with HR related services

• Assisted in the development of reports for HR monitoring

• Produced and report on Periodic Quarterly and ad hoc HR and performance reports for the funding body and management committee

• Liaised with various government organisation to present project outcome and progress

• Assisted with employee orientation, development, and training logistics and recordkeeping

• Assisted with the day-to-day efficient operation of the HR office