Area Sales Manager
Dukan Retailing Company
Total years of experience :17 years, 2 Months
• Selected Materials per customer requirement
• Planned the project cost depending on the customer needs
• Ordered, stored, and distributed supplies
• Followed up with suppliers and existing vendors
• Organized and maintained paper work according to projects
• Assisted the Operation manager with organizing customer orders, paper work, and documents
• Used variety of office equipment, such as fax machines, photocopiers, scanners, and telephone systems
• Used a computer to do tasks such as: create spreadsheets, composed correspondence, and managed databases
• Profitability and Controls: Worked with different store managers to identify and utilize opportunities to increase sales, control staff costs and manage appropriate inventories. In addition, monitored daily, weekly, monthly and quarterly financial performance
• Financial Contribution: Decided on how to manage costs within the budget. Identifies and implemented methods of increasing sales. Assessed compliance with standards and decide on action to improve the process
• Quality Operation: Identified and constantly monitored quality issues in relation to service, environment, staffing levels, partner competence, operating procedures, and decides on actions to maintain the highest possible standards in all areas.
• Store Operations: Selected effective methods to communicate procedures to partners. Assessed service, product quality, customer feedback, and compliance with all regulations. Recommended actions to maintain physical store standards.
• Ordering: Ensured the proper types and amounts of materials, supplies and merchandise are ordered and stocked.
• Employee Development: Trained and developed partners on Starbucks customer service standards, operating standards and ‘star’ skills. Effectively communicated new product information to partners
• Store Goals: Decided how to share goals with partners, motivate them, and manage achievement
• Inventory: Maintained inventory and reduced COGS by proper counting and proper receiving
• Able to use FMC: Highly aware and educated to use FMC as F&B if needed