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Faisal Daghash, Assistant Manager

Faisal Daghash

Assistant Manager·Alyasra Fashion

Kuwait

Bachelor's degree, Artificial Intelligence

Work experience

Total years of experience: 11 years, 0 months

Assistant Manager

November 2024 - Present

Alyasra Fashion

Al Asimah, Kuwait

November 2024 - Present

Company industry:
Fashion & Apparel
Job role:
Sales

Assistant Manager

November 2024 - Present

Alyasra Fashion

Al Kuwait, Kuwait

November 2024 - Present

Increased store sales by +14% YoY by improving UPT from 1.6 to 2.0 and enhancing clienteling strategy
Led a team of 8 employees, improving conversion rate from 27% to 33%
Achieved and exceeded KPIs, delivering 110% of sales targets and increasing ATV by 9% while improving customer retention
Managed staff scheduling, performance reviews, and daily operations for a team of 9, ensuring smooth store performance and target
achievement
Reduced stock loss by 18% through improved inventory control, cycle counts, and reporting accuracy
Executed visual merchandising strategies aligned with brand standards, increasing sell-through by 16%
Company industry:
Retail & Wholesale
Job role:
Accounting and Auditing

Senior Sales Executive

February 2024 - November 2024

Banana Republic

Al Kuwait, Kuwait

February 2024 - November 2024

Consistently achieved top sales performance, exceeding targets by 18%
Built and maintained a VIP client database, increasing repeat business by 22%
Improved UPT from 1.5 to 1.9 through cross-selling and upselling techniques
Supported team performance through on-floor coaching and mentoring, contributing to a 10% increase in overall sales
Increased average transaction value (ATV) by 12% by focusing on full-look selling and product pairing
Maintained high customer satisfaction scores (above 90%) by delivering personalized service and strong client
relationships
Company industry:
Retail & Wholesale
Job role:
Sales

sales senior

February 2023 - November 2024

Alyasra Fashion

Al Asimah, Kuwait

February 2023 - November 2024

Company industry:
Fashion & Apparel
Job role:
Sales

Senior Sales Executive

May 2022 - January 2024

Alyasra Fashion

Al Kuwait, Kuwait

May 2022 - January 2024

Conducted brand induction and product training for new joiners.
Mentored staff to improve customer engagement and service quality.
Supported consistent sales growth through proactive customer interaction.
Ensured store compliance with company policies and operational procedures
Build strong customer relationships and support clienteling initiatives to drive loyalty and repeat business.
Company industry:
Retail & Wholesale
Job role:
Sales

sales senior

May 2022 - May 2023

Alyasra Fashion

Al Asimah, Kuwait

May 2022 - May 2023

Company industry:
Fashion & Apparel
Job role:
Management

Coordinator

May 2018 - April 2022

Azadea Group

Amman, Jordan

May 2018 - April 2022

Coordinated product launches and seasonal campaigns, increasing store traffic by 15% and customer engagement by
20%
Analyzed sales data and adjusted visual merchandising, improving conversion rate from 28% to 34%
Collaborated with management on promotions and commercial strategies, contributing to a 12% increase in monthly
sales
Monitored stock levels and optimized product availability, increasing sell-through by 18%
Supported team training and delivered on-floor coaching to 10+ staff, improving overall sales performance by 10%
Assisted in executing visual merchandising standards, enhancing in-store experience and increasing average
transaction value (ATV) by 8%
Company industry:
Retail & Wholesale
Job role:
Administration

training assistant manager

April 2016 - September 2021

azadea retail group (Zara)

Amman, Jordan

April 2016 - September 2021

مسؤول عن فريق عمل مكون من 6 موظفين وعن استلام البضاعة وكيفية عرضها في المتجر
Company industry:
Retail & Wholesale
Job role:
Sales

Primary Cashier

December 2016 - May 2018

Azadea Group

Amman, Jordan

December 2016 - May 2018

Manage the main cash counter, ensuring accurate cash handling, POS operations, and end-of-day reconciliation.
Maintain float accuracy, verify cash drops, and secure the cash drawer according to company policies.
Prepare daily sales reports and coordinate with management on discrepancies or operational issues.
Support audit requirements by maintaining clean, compliant, and well-documented cash-handling processes.
Ensure the POS area is fully stocked (bags, receipt rolls, gift cards) and maintained to brand standards.
Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Sales Executive

April 2016 - December 2016

Azadea Group

Amman, Jordan

April 2016 - December 2016

Engage customers proactively, understand their needs, and offer suitable product recommendations.
Drive sales through upselling, cross-selling, and product demonstrations.
Build customer loyalty through professional service, follow-ups, and clienteling activities.
Maintain a clean, organized, and visually appealing sales floor in line with merchandising guidelines.
Monitor stock levels, assist with replenishment, and ensure accurate tagging and pricing.
Support fitting room operations, product recovery, and floor readiness.
Company industry:
Retail & Wholesale
Job role:
Sales

Cheif Cashier

November 2015 - March 2016

Landmark Group

Amman, Jordan

November 2015 - March 2016

Supervise and coordinate the activities of cashiers and front-line cash handling staff.
Manage daily cash operations, including cash reconciliation, deposits, and petty cash management.
Ensure compliance with company policies, financial regulations, and security procedures.
Resolve escalated customer complaints or payment issues at the cashier level.
Monitor cash register operations to ensure accuracy and prevent errors or fraud.
Train, coach, and evaluate cashiers to maintain high performance and customer service standards.
Prepare daily, weekly, and monthly cash reports for management review.
Company industry:
Retail & Wholesale
Job role:
Accounting and Auditing

Asst supervisor

June 2015 - February 2016

Land mark home centre and centre point

Amman, Jordan

June 2015 - February 2016

banking deposits
Company industry:
Fashion Design
Job role:
Customer Service and Call Center

Education

Middle East University - Jordan

January 2024

January 2024

Bachelor's degree, Artificial Intelligence

Jordan

Middle East University2014-2020

September 2019

September 2019

Bachelor's degree, Artificial Intelligence

Jordan

Ibn al_atheer

August 2009

August 2009

High school or equivalent, High school

Jordan

GPA (percentage): 75%

GPA (percentage): 75%

secondary high school

Skills

Excel sheet Microsoft Word
Intermediate
Excel sheet Microsoft Word
Intermediate
Effective communication skills
Expert
Effective communication skills
Expert
FASHION MERCHANDISING
Intermediate
FASHION MERCHANDISING
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER RETENTION
Intermediate
CUSTOMER RETENTION
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
RETAIL MANAGEMENT
Intermediate
RETAIL MANAGEMENT
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL SALES
Intermediate
RETAIL SALES
Intermediate
SALES
Intermediate
SALES
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate

Social profiles

Facebook
Facebook
facebook.com/facebook.com/F.DaGhasH

Languages

English
Expert
Arabic
Native Speaker

Hobbies

  • football tennis running