Faisal Faqieh, Training Officer / Talent Development

Faisal Faqieh

Training Officer / Talent Development

Panda Retail Company

Location
Saudi Arabia
Education
Diploma, DELF B2
Experience
9 years, 11 Months

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Work Experience

Total years of experience :9 years, 11 Months

Training Officer / Talent Development at Panda Retail Company
  • Saudi Arabia - Jeddah
  • My current job since May 2017
Development center officer at Panda Retail Company
  • Saudi Arabia - Jeddah
  • October 2016 to May 2017

• Manage and develop all regional assessment centers
• Schedule candidates for assessment (new joiners, promotions and development)
• Coordinate with employees, managers and services providers regarding assessments and reports
• Research best online assessment tools (Service Providers) to meet up with the company standards

Flight Attendant at FLYNAS
  • Saudi Arabia - Jeddah
  • June 2014 to September 2016

* Made Sure that aircraft equipment are operational while safety
procedures are well carried out
* Ensured that passengers get in and out of an aircraft in a
smooth and safe manner
* Worked intensively to build excellent communication skills and
optimal work flow under pressure

Customer Service Training Officer at FLYNAS
  • Saudi Arabia - Jeddah
  • February 2016 to September 2016

• Mastered the "Train The Trainer" course to become a professional instructor on training & coaching skills
• Successfully updated existing training manuals & procedures
• Provided new join-in employees with the Initial Customer
Service and Business Class training

Education

Diploma, DELF B2
  • at Center of Valbonne
  • May 2012

French language diploma level B2

High school or equivalent, high school science
  • at Alfhadal high school S
  • February 2009

Specialties & Skills

Instructing
Leadership
Multitasking
Coaching
Customer Service
COACHING
COMMUNICATION SKILLS
CUSTOMER SERVICE
CUSTOMER SERVICE TRAINING
HABLAR EN PÚBLICO
LANGUAGES
LEADERSHIP
TEAMWORK

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

Safety Management System (SMS) training (Training)
Training Institute:
Flynas
Date Attended:
August 2014
Train The Trainer (Training)
Training Institute:
Flynas
Date Attended:
February 2016
Dangerous Goods-Initial Course (Training)
Training Institute:
Flynas
Date Attended:
September 2014
Initial Crew Resource Management (CRM), (Training)
Training Institute:
Flynas
Date Attended:
September 2014
Initial Service Training (Training)
Training Institute:
Flynas
Date Attended:
August 2014