Faisal Mirza, Patient Coordinator

Faisal Mirza

Patient Coordinator

DOW University of Health Sciences

Lieu
Pakistan - Karachi
Éducation
Master, HRM
Expérience
26 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :26 years, 3 Mois

Patient Coordinator à DOW University of Health Sciences
  • Pakistan - Karachi
  • Je travaille ici depuis février 2014

Orchestrated team effort in Operation Theatre.
Successfully coordinated various workshops, events and teamwork activities.
Trained new employees on hospital’s procedures and processes.
Implemented departmental policy and procedures to handle patient complaints.
Reduced time spent on inventory by reorganizing physical storage of supplies
Organized and maintained complex documents removing duplicate records and correcting errors.
Went above my duties as an administrator to implement a filing system for human resources, organizing past and current employee documents.
Provided organizational support to staff including managing schedules, filing and coordination of meetings.
Improved access to health care services for patients by coordinating monthly team meetings with, physicians.
Effectively collaborated with peers and faculty from various socio-economic and cultural backgrounds.
Entrusted to work and uphold protocol within corporate office among high‐level executives.
Provided backup support to other departments, which was highly admired by the Director.
Collaborated with team to accomplish a project and received an Appreciation Award.
Operated station activities in DOW Institute of Radiology.
Supervised quality service in DOW Diagnostics Reference and Research Laboratory.

Examination Officer à Institute of Bankers Pakistan
  • Pakistan - Karachi
  • avril 2012 à mars 2013

Played a key role in examination preparation process.
Meet performance standards by keeping the confidentiality of the department.
Successfully resolved student complaints and problems from all over the country to improve customer satisfaction.
Praised for the ability to solve difficult problems independently and efficiently.
Organized the company’s annual international educational programme.

Medical Receptionist à Aga Khan University Hospital
  • Pakistan - Karachi
  • août 2009 à janvier 2012

Oversaw Phlebotomy Centers (Outpatient and Diagnostic Service).
Operated reception area.
Collaborated with other departments of the hospital in order to centralize the easy retrieval of information.

Office Coordinator à Galaxy Marketing & Developers
  • Pakistan - Karachi
  • septembre 2007 à juillet 2009

Maintained and broadened an extensive network of contacts and clients by interacting with diverse customers on a constant basis.
Expanded business establishing good working relationships with clients and increased sales with negotiation.
Demonstrated excellent abilities by assisting the marketing department in promotional activities and campaigns.
Planned meetings and events at the best yet economical locations to save organization's time and money.
Implemented a weekly meeting with Head to discuss goals, updates and challenges.

Medical Receptionist à Aga Khan University Hospoital
  • Pakistan - Karachi
  • février 2006 à août 2007

Oversaw Phlebotomy Centers (Outpatient and Diagnostic Service).
Operated reception area.
Collaborated with other departments of the hospital in order to centralize the easy retrieval of information.

Office Assistant à European School Of Lefke
  • Pakistan - Karachi
  • février 2003 à janvier 2006

Improved support service level with strong attention to details.
Assisted School Administrator.
Provided exceptional support to managers and co-workers to increase the overall efficiency.

Cashier à Imran Mechanical Works
  • Pakistan - Multan
  • janvier 1997 à décembre 2002

Handled all aspects of large or small cash/cheques related activities to ensure costumer satisfaction.

Éducation

Master, HRM
  • à KASBIT
  • octobre 2010
Baccalauréat, Arts
  • à University of Karachi
  • septembre 2004

Specialties & Skills

Multitasking
Management
Problem Solving
Teamwork
Administration
Windows
Power Point
Administration
Management

Langues

Anglais
Moyen
Urdu
Langue Maternelle