Store Manager
pure gold
Total years of experience :18 years, 4 Months
Managed all aspects of running a retail business.
successfully increased sales profits with service oriented sales.
created and implemented employee product / sales training and security procedures.
Managed all aspects of running retail business
Created and implemented employee product/sales training and security procedures.
Successfully increased sales profits with service oriented.
Oversaw and resolved any and all customer service issues.
Responsible for accomplishment of sales performance of the multiple locations
within the given territory as per set parameters complying with corporate
governance.
* Communicate the expectations to the staff whilst Supervising and guiding the
Store Managers and the sales teams effectively to achieve their individual
targets as well as store target
* Responsible for increasing sales volumes by improvising suitable selling
techniques among the stores
* Responsible for all stock pertaining to locations and ensure corrective processes
are followed by the teams when Stock Taking / Stock Undertaking / daily Stock
Counting is executed across the multiple stores.
* Establish, maintain and implement strategies to expand the customer base and
inform the trends of market information to the Management.
* Monitor my team's performance and motivating them to reach targets on daily
basis.
* Train the sales teams to enhance sales accomplishments as per the expectation
of the Management and thrive at their best.
* Evaluate staff performance periodically as per the set guidelines and inform HR
and Management.
* Address day to day operational needs objectively and effectively to smoothen
the frontline sales.
* When there are staff concerns relating HR, liaise with the HR department to
lead solutions to the staff as required as per set guidelines.
* Maintain the shop operations, shop floor ethics of staff, Display of products,
visual merchandise etc.. as per the set guidelines of the Management.
* Provide MIS to the Management as required of sales operations.
* Attend to the Weekly / Monthly / Quarterly review meeting with the
Management and be able to bring in insights of the current market trends /
details to add value to the business and growth of Sales.
* Liaise and work closely with the Product department in sharing feedback on
the needs of the Jewellery collection, based on the demand of the customer.
Educating the sales team on customer care and impart his experience in using
techniques to promote sales by winning the customer.
* Accomplish the targets and goals set for the given territory.
* Establish, maintain and expand your customer base.
* Service the needs of new and existing customers.
* Monitor the team's performance and motivate them to reach targets.
* Comply with organizational principalities and regulations in whilst reporting to
management on the sales trends and facts along with ways to enhance
customer base and market presence
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