faisal pervez

• Responsible for LAN and WAN Connection.
• Handling and Troubleshooting HP switches and 3com switches.
• Assisting and troubleshooting in AVAYA IP OFFICE.
• Managing Aruba Wireless Controller. Installing Access Points, creating SSID and creating Wi-Fi Groups.
• Handling Symantec Antivirus Server.
• Assembling and troubleshooting of computers.
• Responsible for the maintenance of printers, monitors, scanners, projectors, smart board and other peripherals.
• Responsible to manage the routine support calls through Manage Engine Service Desk.
• Responsible for installing, configuring and troubleshooting Windows 7, 8 and 10.
• Responsible for deploying Windows update and installing software through Manage Engine Desktop Central.
• Manage Windows Server 2008/2012 R2. Maintain Active Directory and related task as Create Users and Computers in Active Directory Users and Computers.
• Installation, configuration and managing antivirus server.
• Responsible for preparing OS images on different hardware and software using Symantec Ghost and Acronis and restoring images as needed.

Administration of Windows 2003 Server Active Directory
Installation of Various Kinds of Software’s & Windows Updates
Creating & Managing Users & Groups of Active Directory
Sharing & Permissions of Users & Groups
Working on Trend Micro Office scan Antivirus Server
Installing, Configuring & Sharing of Network Printers & Webjet Admin software
Installed & Configured Symantec Ghost Server & Acronis True Image Server
Good Experience of Microsoft Office 2003
Deep Knowledge of Microsoft Exchange Server 2003
Good Knowledge of Outlook Express & Microsoft Outlook 2003
Install, configure and test network & network attached devices

Installation, configuration and trouble shooting of Windows 2000/ 2003 server
Printer server installation and troubleshooting
Taking care of Antivirus Server configuration & patches.
Troubleshooting user problems relating to Operating System issues (Win9x, Win 2000and Win 2003
Installed, configured & troubleshooted applications, network related issues and printer problems
Troubleshooted internet connectivity problems