Catering Supervisor
Ground Handling Logistics
Total years of experience :2 years, 6 Months
- Ordering items from warehouse and suppliers
- Supervising the item receiving process
- Supervising cleanliness of stores
- Revise inventory on daily basis to keep track on near expiry items
- Monitoring the periodic maintenance of equipment
- Supervising punctuality of staff
- Communicating with school administration on daily basis to collect complaints and solving them (Canteen)
- Supervising staff regarding QA/QC, tasks and duty matters
- Ensuring POS box matching for cashiers
- Update Planner
- Supervising all aspects of the restaurant for its smooth operation on a daily basis
- Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
- Reviewing customer surveys to develop and implement ways to improve customer service
- Analyze staff evaluations and feedback to improve the customer's experience, and train new employees
- Managing restaurant staff's work schedules
- Maintain quality control for all food served
- Communicate with head chef to provide feedback on food service
- Assist the food and beverage manager and HR in related matters
- Coordinate buffets and banquets
- Operate POS system, and prepare sales and purchases reports to accountant department
- Work directly with project manager to help implement project goals
- Collaborate with team members in planning the details of the upcoming project
- Monitor and report on project budget and spending
- Evaluate and identify challenges and utilize resources to solve problems
- Organize and track all project documents
- Coordinate and execute daily administrative tasks
- Schedule meetings, phone calls and site visits
- Coordinate with suppliers to organize project expectations