Assistant Relationship Manager
Abu Dhabi Islamic Bank
Total years of experience :13 years, 5 Months
Leading, managing and Handling various projects within SME leading up to the sale of business / transition to buyer.
Reviewing / investigating transactions that have been picked up sanctions teams not only locally but internationally.
Managing a portfolio of 190 clients with gross revenue of AED 50 million.
Advising clients and ensuring a smooth transition to the acquired bank.
Building relationships with established lawyers, chartered accountants, start-up business consultants to identify new business opportunities.
Evaluate existing client relationship based on investment strategy to find out revenue potential.
Identifying new business opportunities in the market and recommending strategy to the management to capitalize on those opportunities. Plus, significantly contributing in growing the business of the bank.
Delivering quality service to the Small & Medium Enterprises following the bank’s policies and procedures.
Ensuring correctness-completeness of each credit application; developing credit analysis report of business financial statements in accordance with the lending book for commercial banking. Classifying customers’ accounts listed in the book as per default payments and credit rating report.
Generating new business through outside sales activities and internal sales activities such as cold calls, prospecting and relationship building.
Explain the key company & different brand USP’s that differentiate us from our competitors to customers.
Developing accounts plan for key customer to generate strategic relationship to achieve sales target given by management.
Selling & convincing customer to buy different brands to generate healthy revenue for company also focusing on all types of brands.
Maintaining relationship with all banks in UAE to get deals done with in time frame to facilitate customer with excellent customer service.
Contacting on daily biases with logistic departments to ensure safely and on time delivery of vehicles to customers.
Building relation with After Sales & Service Department for better care for selected clients.
• Develop relationship with high net worth customer in term of generating revenue for bank.
• Conducting comprehensive review on allotted & NTB portfolios including meeting with clients, corporate to indentify opportunities and preparing complete feasibility report according to customer profile.
• Maintaining & processing of all types of Assets Loans, Business Loans, Investment vehicles, Ect.
• Successfully explain and promote complex financials products to clients
• Maintaining and exercise control over allotted portfolios to ensure that services to customers are of the highest standard, while constantly monitoring customer quality in order to minimize the risk of loss to the bank.
• Preparing Loan products keeping in view the requirement of the client and their credit worthiness
• Undertaking in depth knowledge of capital markets, financial planning and risk analysis through effective data collection and coordination with other functions in the bank.
• Identify new and potential relationship opportunities by continually exploring and prospecting for viable relationships in order to achieve relationship targets.
• Achieve cross-sales and referrals from the existing book to increase assets under management and profitability of existing clients.
• Adhering to all reporting requirements regulatory or organizational and providing feedback to management regarding developments in own territory likely to affect business achievements, account relationships or customers.
• Identify new product opportunities, needs in the marketplace and communicate these to the appropriate product specialists.
• Ensuring KYC, proper zero error documentation.
• Meet governance, risk management, training & competence, controls and compliance requirements.
• Direct Sales of CITI GOLD Accounts, Credit Card and personal Loan to the high profile individuals, companies and also to listed companies with the bank, working under pressures and maintain daily target.
• Portfolio management of high net worth individual and also to companies as their financial needs.
• Preparing Business Credit Applications, which includes the financial analysis, risk analysis, industry analysis, odyssey, financial spreads and projections and credit risk grades.
• Preparing Loan products keeping in view the requirement of the client and their credit worthiness
• Daily follow up with the credit analyst on all cases of whole team and resolve the discrepancies on daily bases.
• Ensure the disbursement of all products within TAT according to bank policies and procedures, also maintain the qualities of product, and resolve customer complaints onetime.
• Achieve cross-sales and referrals from the existing book to increase assets under management and profitability of existing clients.
• Effectively selling products and services in order to meet the relationship retention, maintenance, and growth and revenue targets for the Investments, Bank assurance, and Fixed Deposits.