Faith Kiara

• Assisted customers with product inquiries and service requests.
• Processed payments through Mpesa, cash, and POS systems.
• Provided information on products and services to customers.
• Maintained organized displays and a clean shop environment.
• Resolved customer complaints and ensured customer satisfaction.

• Promoted company products through direct customer engagement.
• Provided product demonstrations and assisted with service
activation.
• Responded to customer questions and resolved issues.
• Supported customer registration and onboarding activities.

• Managed front desk operations and greeted visitors professionally.
• Answered incoming phone calls and directed them to relevant
departments.
• Scheduled meetings and maintained appointment calendars.
• Maintained office files, documents, and records.
• Assisted with office coordination and administrative tasks.

• Processed customer payments using cash, Mpesa, and card.
• Assisted customers with product selection and inquiries.
• Balanced daily cash transactions and prepared sales reports.
• Maintained organized checkout counters and shelves.