Faiz khan, Voice Engineer

Faiz khan

Voice Engineer

Hoshan Integrated System

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Computer Science and Engineering
Experience
12 years, 5 Months

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Work Experience

Total years of experience :12 years, 5 Months

Voice Engineer at Hoshan Integrated System
  • Saudi Arabia
  • My current job since August 2017

working in voice Alcatel-Lucent and Cisco devices 

voice technical engineer at seder group
  • Saudi Arabia - Riyadh
  • December 2013 to June 2017

RESPONSIBILITIES
• Total more than 5+ years of experience in Computer networking in heterogeneous environment.

• 3 + years experience PABX system Digital and analog line (Alcatel-Lucent 4400, Siemens Hicom 300, Avaya, paging system) maintenance, troubleshooting and also cable termination and cable designing.
• 2 year experience started my career with Switching / routing work with 2 years then moved over to voice technology and found myself satisfied. Had a good hand on it, I enjoy my work and always accept the new challenges

• Good experience in lab setup and practice in CUCM Cisco Unified Communication products which is includes installation/configuration/Administration/troubleshooting/support CME & CUCM, UC.

• Configuration of Voice Interfaces like FXS, FXO, T1/E1 PRI, T1/E1 CAS.

• Deployment of Cisco IP Phones - Series: 7910, 7940, 7941, 7945, 7960, 7961 End points.

• Configuring Call Manager Features & Services
• Cisco IP Telephony setup

• Updating DN

• Upgrading firmware of IP phones

• IP Phone Registration, SIP Phone Registration,

• Knowledge of DHCP Server, TFTP Server.

• Route Group, Route List, Route Pattern, Call Hunting, CSS/Partition

• Subscribe & Unsubscribe Services On Device Profile & On IP Phone.

• CUCM Features: -Call Park, Call Transfer, Call Forward, Call Pickup,

• Call security (CMC, FAC, CSS)

• Managing End Points and End Users in CUCM

• Understanding CUCM Dial Plan Element and Interactions

• Enabling Telephony Features with CUCM

• Configuration of call signalling protocols on Voice Gateways H.323, MGCP

• Survivable remote site telephony SRST and MGCP fall back

• Voice mail

• LDAP such as to access windows user in CUCM

• Extension mobility such as Single number reach

• AAR ( Automatic alternate Route)

• Configuring Cisco Jabber account and troubleshooting.

• Codecs (G711, G729)

• PSTN, Voice Translation

• Voice mail server such as Red box

• Unity connection

• Access control list (ACL)

• Network Address Translation (NAT)

System Engineer at netmatric solution
  • India
  • April 2011 to April 2013

configuration windows server 2008
configuration and maintain active directory
Installation/ formate/ troubleshooting pcs and laptops
Termination patch pannel and make the cabling for new line and all physical layer issues handling.

Education

Bachelor's degree, Computer Science and Engineering
  • at Moghal College of Engineering&Technology affiliated to JNT university
  • February 2011

percentage

Diploma, intermediate
  • at Gowtham Junior College
  • March 2007

58 percentage

High school or equivalent, Board of secondary Education
  • at ST.Mathew's high school
  • March 2004

57 percentage

Specialties & Skills

Telephony Systems
Voice User Interface Design
Voice Mail
Cisco Call Manager
Collaboration Solutions
ADOBE ACROBAT
CCNA- routing switching
MICROSOFT WINDOWS
MS WORD
CCNP Routing / Switching
ccna collabration-voice
CCNP collaboration-voice

Languages

Urdu
Expert
Arabic
Expert
English
Expert