Muhammed Lifas Parayil

• Provide On-site Technical support for Makkah, Western, and
Northern regions.
• Storage Hardware Support for DELLEMC, HITACHI, NETAPP and
Fujistu.
• Focus on implementation, support, and break-fix for Data Storage
like Dell - EMC, NetApp, Hitachi Vantara, Fujitsu, etc.
• Render technical support for Server Systems and Networking in
Microsoft, Linux, Cisco, etc.
• Install, Modify, And Configuration for NetApp Storage Products,
like AFF system, FAS systems, Storage grid & Solid fire HCI
Systems.
• Set up and resolve issues related to EMC VMAX, PowerMax, Data
Domain, Unity, VXRail, ISILON, Avamar, ECS. NetApp FAS & AFF
series. Hitachi HDS VSP.
• Follow up with the team members and the vendors in ensuring
compliance with various project SLA and contractual parameters.
• Render presales, and technical support for customers on-site and
off-site.
• Ensure services

• Installation and configuration of Dell storages Compellent, Power
vault, Equal logic, VRTX, FX, Blades and tape libraries.
• Installing, configuring Nutanix solution and implementation.
• Catered to Server Support, LAN installation, and Support,
SAN/NAS installation and support, End-User Support and Training,
and Remote Systems Management.
•
Installation and configuration VMware and Microsoft
Virtualization.
Installation and configuration of Veritas and Veeam Backup
Solution.
Installation and configuration of Veeam and Double Take
replication.
Installation and configuration of MacAfee ePO, Eset nod32 and
Kaspersky antivirus endpoint Security.
Initial setup of Cisco, Dell Powerconnect, HP and Brocade SAN
switches.
• Initial Setup of Sonicwall, Cyberoam, Barracuda and Fortigate
firewall.
• Idea of CITRIX Xenapp and Xendesktop.
• Datacenter Inventory.
• Onsite Visit For servers and storage.
• Coordinate with customer and Solve Technical Issues.

• Domain, Outlook, Share file configuration for Client(Windows XP,
Windows 7).
• Setup Cisco IP Telephone Extension and Phone.
• Installation and configuration of Citrix xenapp 6.5.
• Taking Care of Various Client side and Server side IT issue of
Company as Part of Annual Maintenance Contract.

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