HR IT Team Lead – HR Information Systems
Schlumberger
Total years of experience :16 years, 2 Months
Managed and provided support for all Time and Payroll management systems to the global HR community that amounts to over a 100, 000 employees. I recommend & test application enhancements depending on new business needs in close cooperation with third party developers/consultants as well as internal stakeholders
• Managed and deployed Transformation project to streamline time, bonus and absence reporting across 88 countries with over 100000 employees.
• Designed, tested, implemented and sustained a time-reporting system that is integrated various payroll systems within the organization to allow for seamless & accurate payroll processing globally.
• Conducted analysis on bonus spend, absence accrual and designed a dashboard to highlight areas of high spend and provide visibility to management.
• Provided risk analysis on major implementations and "pushed back" when risk levels were exceeded.
• Increased efficiency 45% through re-engineering request management process and developed an effective change management strategy
• Collaborated with vendors to ensure proper translation of business requirements into software changes.
• Spearheaded User Acceptance Testing to verify fulfillment of requirements, resolving any ensuing defects.
• Created training sessions and communications to alert users of enhancements, and provided regular user forums to review changes and ensure adoption.
• Developed the knowledge management framework, gathered and created project documents reports and templates and reviewed all documents for accuracy and compliance with standards.
Provided support for global Time and Payroll management systems to the HR community. The application encompasses time and bonus reporting, integration with various clocking systems and field operations tools.
• Managed Schlumberger’s global time reporting application’s implementation globally including requirement gathering, process-flow documentation, testing and training for new HR application.
• Worked with vendors to design and build interfaces between HR system and clocking systems and field operation tools.
• Liaised between business and technical personnel to ensure a mutual understanding of processes and applications.
• Supported and sustained time reporting application while ensuring payroll processing globally was accurate and on time, every time.
Provided first-level support for all IT-related issues within agreed Service level agreements
• Resolved issues by troubleshooting hardware, software, guiding client through corrective steps, escalating problems to second level and tracked status of problems and solutions.
• Established service by walking callers through new installations and configurations.
• Used Remedy and Apropos call tracking systems to log, track and manage Incidents and Service Requests.
• Performed password administration and access support for Directory, ERP and a number of internal/proprietary systems and applications.
• Acted as subject matter expert for tier 1 and 2 issue assignment.
• Assisted in the creation of Analyst onboarding training curriculum on supported software and troubleshooting methods.
Percentage :70% In my 4 year programme I took various courses such as Electronic Circuits, Logic Design, Telecommunication & Switching, Computer Communication & Neworks, Information Theory & Coding and some coding classes. I also researched Security Considerations of VOIP(Voice over Internet Protocol) & presented a paper on it. I also did a project on RF based Wireless Industrial Automation developing a wireless remote to control various devices in an industry and building the hardware from scratch and also using embedded C technology to control the hardware.
Percentage : 80% In my 2 year pre-university course I studied the basics of Science that helped me as a Electronics and Communications major in my Bachelors of Engineering
Percentage : 83% In high school I was actively involved in various activities such as quizzes, plays, mad-ads, etc and have received several awards for the same.