Office Manager
Old Mutual
Total years of experience :17 years, 9 Months
Current Old Mutual Office Manager
February 2013 - June 2013 WWF -SA Administrator
October 2012 - December 2012 Merchants Administrator/Secretary
January 2012 - September 2012 Sirdar South Africa Group Administrator
July 2011 - December 2011 Pick n Pay Head Office Secretary
Duties/Responsibilities at Old Mutual PFA - October 2010 - February 2011
➢ Arranging all travel bookings.
➢ Preparing meetings and meeting documents.
➢ Updating the manager's calendar, managing meeting requests sent to manager's calendar.
➢ Assist with Ad-hoc tasking.
➢ Manage and administer all Accounts on I-proc system.
➢ Managing the diaries of 3 managers (incl. 1 Executive)
➢ Co-ordinate office functions.
➢ Ordering Stationery and other consumables.
➢ Venue Bookings
Reason for leaving: contract ended
October 2006 - February 2011 Old Mutual (Various Divisions) Personal Assistant
Duties/Responsibilities at Old Mutual Client Services - February 2010 - June 2010
➢ Managing the office (including coordinate and distribute all classified and unclassified material in and out of the office, screen phone calls and visitors), determine priorities and provide timely and responsive administrative support.
➢ Manage documentation and inform Management of matters requiring attention.
➢ Prepare correspondence as required.
➢ Liaise with staff on behalf of Management.
➢ Assist with arrangements for all Travel.
➢ Assist with ad hoc tasking/reporting request.
➢ Coordination of all office events.
➢ Assist with maintenance of filing system and destruction of files as required.
➢ Supervise visitors and cleaners while in the restricted area as required.
➢ Other duties as required. (Account payments; manage e-mails)
Reason for leaving: Contract ended
Duties/Responsibilities at Old Mutual Healthcare - October 2006 - June 2009
➢ Responsible for arranging all travel bookings.
➢ Preparing meetings and meeting documents.
➢ Updating the manager's calendar, managing meeting requests sent to manager's calendar.
➢ Taking Minutes at meetings.
➢ Typing correspondence and general administration.
➢ Answering Manager's calls, taking messages and distributing accordingly.
➢ Manage and administer all Accounts.
➢ Managing the diaries of various managers.
➢ Co-ordinate functions, Conferences, Goal alignment sessions and Team Building.
➢ Managing the Manager's e-mail box.
➢ Ordering Stationery and other consumables.
➢ Liaising with Member's / Clients and assisting with member queries, making sure that it is dealt with urgently.
➢ Problem solving and multi-tasking.
➢ Processing Invoices.
➢ Venue Bookings.
➢ Running with team meetings, taking minutes at the Monthly Ops meeting for Clinical Risk Management and Old Mutual Healthcare Staff.
Reason for leaving: Contract ended
March 2006 - September 2006 Old Mutual Administrator
Duties/Responsibilities at Old Mutual - OMSTA Strategic Business Solutions
➢ Schedule Meetings for the Programme.
➢ Diary Management - Programme Manager
➢ Travel Bookings - for the team and external resources as required
➢ Catering for all meetings
➢ Ensure logistics run smoothly (photocopier, air-conditioning, stationery etc.)
➢ Initiates project account and invoice payments on I-Proc
➢ Logging of all service requests with T-Systems for the team.
➢ Ordering and maintain stationery supply
➢ Maintains document repository for the programme
➢ Manage room bookings, upkeep and maintenance of equipment for CIT project office and CIT model office
➢ Stock tea/coffee station for project team and manage the tea lady contract/ SLA.
➢ Sign in guests for core project team.
➢ Assistance with on boarding of new staff members or vendors. Preparing contracts, building access, network access, desk space.
➢ Other Admin duties as requested by Programme manager and Core team.
Reason for leaving: Contract coming to an end
Duties/Responsibilities at WWF-SA
➢ Administrative assistant to the Rhino and Marine Programme.
➢ Travel Bookings, local and International.
➢ Arranging and taking minutes at meetings.
➢ Arranging workshops and events.
➢ Personal Assistant to the Marine and Rhino Managers.
➢ Managing diaries
➢ Managing the calendars for vehicle fleet/bookings, projectors and GPS.
➢ Ordering stationery and consumables for the programmes.
➢ Processing Invoices and claims/reimbursements.
➢ Preparing contracts for new projects, submitting new contracts for approval to ConsPAG.
Reason for leaving: Better prospects
Duties/Responsibilities at Merchants
➢ Managing meeting room bookings.
➢ Welcoming clients at reception.
➢ Processing invoices.
➢ Travel Bookings
➢ Booking accommodation and transport for clients.
➢ Preparing meeting documentation.
➢ Assisting with events, staff social events.
➢ Oversee kitchen and cleaning staff.
➢ Updating monthly stats for Call Centre and making sure it's displayed in all units.
➢ Ordering stationery and consumables on a monthly basis.
➢ Assistant to the Business Unit Head.
Reason for leaving: Contract ended
Duties/Responsibilities at Sirdar South Africa Group
➢ Managing board meetings for small to medium businesses.
➢ Preparing Board packs for board meetings.
➢ Booking meeting venues, travel and accommodation.
➢ Preparing the Draft and final minutes and sending it out to the board of Directors.
➢ Liaising with Managing Director and Chairman of the board.
➢ Preparing meeting documents as part of board papers on behalf of the Managing Director and Chairman.
➢ Formatting of documents.
➢ Correspondence to the board via telephone, skype and email.
➢ Posting and emailing board pack to the client before the board meeting date as per the Sirdar process.
Reason for leaving: Better prospects
Duties/Responsibilities at Pick n Pay Head Office
➢ Liaise and communicate with customers, suppliers, service providers, management, staff and colleagues verbally and in writing in an efficient and courteous manner resolving queries to the satisfaction of the customer
➢ Manage diaries of management so as to maximize productivity for all parties involved
➢ Provide administrative support to management with respect to typing (including minutes), filing, record keeping, reports and general office/store operations
➢ Coordinate meetings, events and Western Cape venues ensuring the smooth running of such meetings/events and taking minutes.
➢ Coordinate travel for management ensuring cost effectiveness for the company and well- organized travel itineraries.
➢ Collating monthly turnover's for 36 stores.
➢ Manage office/team if required as to maximize productivity of office and/or all team members.
➢ Managing company vehicles, ordering of new vehicles' petrol cards and liaising with Wesbank regarding leases, rentals and fuel expenses.
➢ Assistant to Franchise team consisting of 12 staff members and 3 managers.
➢ Assistant to 4 Regional Manager's.
Reason for leaving: better prospects
Duties/Responsibilities at Old Mutual Orion - March 2006 - September 2006
➢ Updating client database of all pension funds.
➢ Ensuring that all captured funds balanced.
➢ Problem solving and analyse data.
➢ Recovering of lost and duplicated work and matching it up with correct policies.
➢ Updating daily stats records and mailing it to my manager.
Reason for leaving: Contract ended