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Faizan Makhdoom, ECOMMERCE OPERATIONS MANAGER – AMAZON UK MARKETPLACE

Faizan Makhdoom

ECOMMERCE OPERATIONS MANAGER – AMAZON UK MARKETPLACE·HASBIL CONSULTING

Pakistan

Master's degree, Marketing

Work experience

Total years of experience: 22 years, 5 months

ECOMMERCE OPERATIONS MANAGER – AMAZON UK MARKETPLACE

March 2022 - Present

HASBIL CONSULTING

Karachi, Pakistan

March 2022 - Present

• Coordinate with cross-functional teams to ensure efficient e-commerce operations, including inventory management, logistics, and customer support.
• Analyze and report on e-commerce performance metrics to identify areas for improvement and growth opportunities.
• Stay up-to-date with industry trends and best practices to drive innovation and maintain competitive advantage.
• Led and mentor e-commerce team members to develop their skills and achieve company goals.
• Ensure compliance with Amazon's guidelines and regulations

Major Accomplishments:
• Successfully developed the ordering process.
• Streamlined the vender management process.
• Evolve the infrastructure for Client Account Access.

Company industry:
IT Services
Job role:
Consulting

AREA SALES MANAGER

November 2020 - January 2022

BURAQ PROFILES UPVC WINDOWS & DOORS

Karachi, Pakistan

November 2020 - January 2022

• Maintain responsibility for performance of all sales activities within an assigned territory.
• Establish and strategically build a solid customer base.
• Provide strong leadership to achieve maximum profitability and growth in conjunction with company goals.
• Strive to achieve the highest levels of customer satisfaction with all customer interactions.
• Implements sales programs by developing field sales action plans.
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.

Major Accomplishments:
• Successfully Launched the Brand of Buraq UPVC Profiles in Karachi within 3 months.
• Assigned the Authorized Distributor for Buraq UPVC Profiles in Karachi.

Company industry:
Construction & Building

SENIOR SALES EXECUTIVE

April 2015 - September 2019

AL RASHED CEMENT CO.

Jeddah, Saudi Arabia

April 2015 - September 2019

• Produce new revenue by researching and analyzing potential prospects and sales options.
• Develop relationships with prospects and recommend solutions to improve their production through the use of your products.
• New leads may be generated through canvassing, cold calling, partner relationships, and customer referrals.
• Meet sales revenue targets.
• Develop, implement, and maintain sales activities and plans.
• Build and maintain long-term relationships with current clients and their management teams by providing information, guidance, and support
• Prepare reports by analyzing and summarizing information.
• Mentor team members and teach improved processes in order to enhance staff accomplishments.
• Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests.

Major Accomplishments:
• Increased sales by SAR 1, 500, 000/- per month by employing modern selling techniques.
• Activating 50% Inactive customer.
• Successfully Managing the Clientele of SAR 20 to 25 Million

Company industry:
Construction & Building

SALES EXECUTIVE

March 2006 - March 2015

AL RASHED CEMENT CO.

Khobar, Saudi Arabia

March 2006 - March 2015

• Responsible for identifying new sales opportunities setting appointments and generating revenue.
• Often called on to help maintain several of the firm’s larger clients.
• Responsible for keeping an active sales funnel and providing monthly progress reports to management.
• Responsible for generating a list of prospects and then creating revenue based on that list.
• Responsible for utilizing company contact lists to generate revenue.
• Was asked to assume another territory into my existing geographic region when a sales professional left the company.

Major Accomplishments:
• Best Sales Person 2012 (TOP 5) AL Rashed Cement Co

Company industry:
Construction & Building

COMMERCIAL TRAINEE

June 2005 - February 2006

SIEMENS PAKISTAN LTD

Karachi, Pakistan

June 2005 - February 2006

• Support in Pre-Sales Commercial Assistance to Technical Counterparts.
• Support in execution and management of commercial aspects of contract.
• Support in Management of accounts with SAP/SPRIDON
• Support in Drawing of Budgets and Forecasts on the Basis of Data Provided.
• Support in fulfillment of internal and external reporting and regulatory required.
• Cash Flow Analysis.

Company industry:
Industrial Production
Job role:
Accounting and Auditing

MANAGER

January 2004 - January 2005

AL MURTAZA MACHINERY COMPANY

Karachi, Pakistan

January 2004 - January 2005

• Sales visits to different customers.
• Correspondence to international organization (suppliers) and national organizations (Customers).
• Finalizing the deals.
• Participating in the local trade exhibitions arranged by Al-MURTAZA and other event Management Companies. (IGATEX, ITCN, Private Exhibition by Al-MURTAZA)

Company industry:
Textile & Apparel Production
Job role:
Sales

Sales Executive

July 2002 - December 2003

Al Murtaza Machinery Co. PVT Ltd.

Karachi, Pakistan

July 2002 - December 2003

Company industry:
Textile & Apparel Production
Job role:
Sales

Education

Hamdard University

January 2001

January 2001

Master's degree, Marketing

Pakistan

GPA (point): 3.43 out of 4

GPA (point): 3.43 out of 4

Noor College Of Professional Education

December 1999

December 1999

Diploma, Computer Science

Pakistan

Skills

Client Relationship Management CRM
Expert
Client Relationship Management CRM
Expert
Cross functional Coordination
Expert
Cross functional Coordination
Expert
Credit Assessment
Expert
Credit Assessment
Expert
Key Account Management
Expert
Key Account Management
Expert
Business
Expert
Business
Expert
MARKETING
Expert
MARKETING
Expert
BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
TEAM MANAGEMENT
Expert
TEAM MANAGEMENT
Expert
SALES
Expert
SALES
Expert
CONSULTING
Expert
CONSULTING
Expert
OPERATIONS
Expert
OPERATIONS
Expert
MS OFFICE
Expert
MS OFFICE
Expert
Client Relationship Management CRM
Expert
Client Relationship Management CRM
Expert
Cross functional Coordination
Expert
Cross functional Coordination
Expert
Credit Assessment
Expert
Credit Assessment
Expert
Key Account Management
Expert
Key Account Management
Expert
Business
Expert
Business
Expert

Languages

English
Expert
Urdu
Expert
Arabic
Beginner

Training and Certifications

Certifications
DIPLOMA IN COMPUTER SCIENCES

Hobbies

  • Physical Fitness
  • Badminton
  • Cricket,
  • Cricket, Badminton, Traveling and Physical Fitness.