Technical Engineer
Alshaali Group
Total years of experience :14 years, 0 Months
• Responsible for configuring, Maintaining of all IT, Network resources between AZTEC and ALSHAALI Group i.e. (ERP System, Domain System, File Share Server, Office365, Email Server Hosting, Spam Expert, Website Hosting, TrendMicro End Point Services and Deep Security, DIGITAL and IP PABX, SMATV System, CCTV SYSTEM, Call Billing System, ARCSERVE Backup System)
• Responsible for all engineering and technical disciplines that projects involve Planning, Forecasting, Designing, Implementation, Maintaining, Supporting, and Networks/Projects within an organization or between organizations, and manage all the technical activities aiming at assuring project accuracy and quality from conception to completion.
• Prioritize and allocate project technical resources based on Timing, Scope, Budgets and Project requirements.
• Perform engineering, design and technical support for internal and external networks.
• Provide hands-on support, maintenance, performance monitoring, and optimization of all IT/NETWORK/ELV SYSTEM
• Troubleshoot the most complex network issues for Domain Servers, CCTV System, Guest WiFi System, Gate Barrier System.
• Installation and Commissioning for new sites to monitor all Fiber activities, and escalation of unplanned outages.
• Handle projects assigned and work with the end customers till its completion and hand over.
• Providing a low level design of the
Responsibilities in UAE ITG EXPE as Network Engineer were:
• Managing all the IT Team, and assigning them tasks
• Responsible for the Head office and Sub branches of the company
• Troubleshooting the Entire Company Network Related Problems
• Responsible for the Server for the other branches
• Responsible for the Computer related problems
• Managing CCTV and its Troubleshooting for any issue
• Direct Coordination with the ISP (Etisalat) for the better and efficient working
for the Network
• Hardware maintenance and upgrading clients and server machines.
• Management of User’s System and Backup
• LAN maintenance and troubleshooting.
• Maintenance of deploying Client/Server
• Management of file sharing server
Responsibilities in HEC PERN2Project as Datacom. Engineer were:
• Commissioning & Configuration of NE-80, NE40-X3, NE20 and AR1220v.
• NE40E and NE20E Integration with the University CISCO/Huawei Routers.
• Troubleshooting Hardware, Software and services issues of core routers.
• Maintenance of IP Network and managing OSPF, IS-IS protocols.
• Responsible for the fast and accurate troubleshooting of reported faults
• Data-link Layer and Network Layer Troubleshooting.
• Hop-to-Hop MAC level troubleshooting to verify the connectivity by analyzing
ARP table
• From Router Installation to upgrading to any new site.
• Troubleshooting technical problems and implementing solutions
• MRTG Graph analysis.
• To monitor all Fiber activities, and escalation of unplanned outages by
vendor. Configuration of SNMP parameters on routers and Solar wind NMS.
• Generating TT’s for any problem Handling and escalation of all
• Coordinate with H&Q to gather traffic statistics from PERN-II network,
investigate and solve the network problems.
• Monthly Preventive Maintenance of the NE-80, NE-40, NE-40 X3 & NE-20 Quid
way Routers.
• Creation and Submission of the Fault Reports on defined timeline
• Producing reports for senior manager
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