Duaa Almuhaydib

Attract new potential customers, open client Accounts, and update them periodically.
Update clients about banking products, such as money market accounts, loans and credit cards.
Resolves product or service problems by listening to the customer's complaint; determining the
cause of the problem; communicating the best solution to solve the issue; expediting correction
or adjustment; and finally following up to ensure resolution.

Alamthal Financing and Leasing company | Riyadh
Update customers about any new services such as deals or promotions to increase the company
revenue.
Report and analyze competitor activities in the market to the team to react.
Work with the marketing team on new services and launch in the market.
Responsible for maintaining a high level of professionalism with clients and working to establish a
positive rapport with every client.
Prepare service reports to management by collecting and analyzing customer information.