Fajad Kulod, Customer Service Representative

Fajad Kulod

Customer Service Representative

Aramex

Lieu
Arabie Saoudite - Jeddah
Éducation
Baccalauréat, Information Management
Expérience
15 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 5 Mois

Customer Service Representative à Aramex
  • Arabie Saoudite - Jeddah
  • Je travaille ici depuis octobre 2021

- Answering calls & emails from clients/teams.
- Monitor outstanding shipments.

Customer Care Executive à Aramex - United Arab Emirates
  • Émirats Arabes Unis - Dubaï
  • août 2020 à septembre 2021

- Responds to inquiries, complaints & requests via email or phone calls
- Monitoring & closing pending shipments (cases)

Customer Account Executive à Aramex
  • Arabie Saoudite - Jeddah
  • janvier 2013 à août 2020

- Responds to inquiries, complaints & requests via email or phone calls
- Closing job cost sheets (financial reports for freight shipments)
- Monitoring & closing pending shipments (cases)

Loans Clerk à Rural Bank of Midsayap, Inc.
  • Philippines
  • juin 2009 à septembre 2012

1. Assist the Credit Investigator/Inspector in the preparation of loan papers and other legal documents.
2. Assist the Loan Bookkeeper in the preparation of reports required by the Central Bank of the Philippines.
3. Prepare and send reminder and collection letters to past due loan borrowers.
4. Assist the Loans Bookkeeper in the preparation of maturity record.
5. Make on-site follow-up on borrowers and make a report of said visit.
6. Attend to other matters as may be assigned to him by the Manager.

Trainee à Metropolitan Bank and Trust Company
  • Philippines
  • mars 2008 à mai 2008

To help the employees of the bank on their daily transactions.

Encoder à Community Extension Services
  • Philippines
  • mars 2004 à mai 2004

To assist the Head of the Office/other employees in the preparation of their corresponding papers.

Encoder à Midsayap Municipal Hall
  • Philippines
  • mars 2003 à mai 2003

To encode data about the house numbering project on the database.

Éducation

Baccalauréat, Information Management
  • à Notre Dame of Midsayap College
  • mars 2009
Diplôme, Software Technology
  • à Notre Dame of Midsayap College
  • mars 2005

Specialties & Skills

Typing Encoding
Preparation of Daily Weekly Monthly reports
Preparation of Daily Reports to the Manager
Letters of Credit & Guarantee Bank Exposure
Computer Programming
Driving
Computer

Langues

Anglais
Expert
Filipino
Expert
Arabe
Débutant

Adhésions

Muslim Student Organization
  • Member
  • June 2002
Notre Dame of Midsayap College Alumni Association
  • Member
  • March 2005

Formation et Diplômes

JOOMLA in Web Designing Seminar/Workshop (Certificat)
Date de la formation:
January 2009
Valide jusqu'à:
January 2009
National Certificate II (Certificat)
Date de la formation:
March 2009
Valide jusqu'à:
March 2009
3 Month Actual Driving with Troubleshooting (Certificat)
Date de la formation:
November 2005
Valide jusqu'à:
January 2006