Fakharuddin Ali Ansari

• Spearheading project lifecycle management for Ericsson Charging deployments, ensuring seamless transitions from requirements gathering to post-implementation reviews.
• Orchestrating cross-functional project activities, driving teams to achieve milestones and effectively mitigate risks.
• Enhancing vendor management processes, monitoring SLAs, and ensuring compliance with IT governance frameworks to optimize service delivery.
• Leading User Acceptance Testing (UAT) sessions, actively gathering user feedback, and facilitating training initiatives to improve system adoption and user satisfaction.
• Leveraging expertise in OSS/BSS integration and validation to streamline deployment processes and enhance overall project efficiency.

• Led software integration and verification processes, ensuring seamless operation and maintenance of systems.
• Managed installation, configuration, troubleshooting, data import/export, and system upgrades, enhancing user support and satisfaction.
• Spearheaded solution integration and implementation, driving project success and client engagement.
• Conducted comprehensive integration testing and developed test beds to validate system functionality.
• Authored, reviewed, and executed test cases, ensuring high-quality deliverables.
• Provided dedicated support for customer solutions, effectively collaborating with teams in Japan, USA, and Spain.
• Allocated resources efficiently to optimize project timelines and deliverables, contributing to overall service delivery excellence.

• Spearheaded the installation and integration of Alcatel-Lucent products, ensuring seamless operation in both test and production environments.
• Executed comprehensive configuration and testing processes, enhancing system reliability and performance.
• Delivered ongoing maintenance and support, fostering optimal system functionality and user satisfaction.
• Collaborated with cross-functional teams to streamline system integration, driving project efficiency and timely delivery.
• Championed best practices in OSS/BSS engineering, contributing to improved service delivery and operational excellence.
• Leveraged strong analytical skills to validate system performance, ensuring alignment with business objectives and user requirements.

• Led the installation of Promocard and Call Supervisor, ensuring seamless deployment for Telecom Italia.
• Integrated Promocard and Call Supervisor nodes with Instant Convergent Charging and various third-party systems to enhance functionality.
• Executed comprehensive configuration and integration processes on-site, aligning with customer specifications and requirements.
• Conducted rigorous acceptance testing to validate system performance and reliability, contributing to project success.
• Transitioned into roles such as Technical Project Manager, Deployment Engineer, and DevOps Engineer, showcasing versatility and commitment to continuous improvement in OSS/BSS environments.
• Collaborated effectively with cross-functional teams to drive successful project outcomes and enhance service delivery.