Senior IT Specialist
American University in Dubai
Total years of experience :22 years, 10 Months
Installation and configuration of ESXi 6.x servers, VCenter server, Update Manager.Creating cluster in VMware, Configuring High Availability (HA), DRS and Configuration of VMotion, FT, virtual switch VLAN in Virtual center. Creation of template, deploying virtual servers using template, cloning of virtual servers. Server migration physical to Virtual. Creation of backup policy, alert configuration of backup policy. Patch management using VMware update manager for ESXi server. Troubleshooting issues related to ESXi Host, VC, HA, DRS, SDRS, FT, DVswitch, Vmware update manager.Monitoring Vmware backup, Disk Space optimization using Vmware converter, Importing of virtual server using Vmware converter. Testing and implementing disaster recovery.
Install and Configure Nutanix Hyper converge Servers.
Coordinate to install, move, add, change or warranty repair with vendors.
•Upgrade existing systems and schedule preventive maintenance.
•Manage and coordinate IT projects according to specifications and schedules.
•Ensuring that the goals of the Incident Management process is achieved, restoring normal service as soon as possible based on customer perspective and within defined SLA, detecting, logging, categorising and prioritising incidents, providing initial Incident Support.
•Closing incidents after verification from users. Defining and planning separate procedures for major incidents, ensuring adherence to SLA and priority based management.
•Resolving problems & issues within set timelines thereby developing the Knowledge Base; ensuring that the issue does not happen again.
•Deployment of Windows on MacBook’s / MacBook Pros / MacBook Air / iMacs / Mac Pros. Specialized in configuring, upgrading, maintaining IOS Devices / Android Devices
•Provide network support for students, staff and administration personnel.
Compuworld is a reseller of branded PCs such as Compaq, HP and HCL.The Company supplies and maintains systems for corporate and home users. Pentium Workstations and Server assemblies. Installing and Configuring Windows 95, 98, NT4.0, Novell 3.1x, Outlook Express, Internet mail, Exchange. Installation of desktop and server applications
Completed 2011.
Completed 1996