Passenger Service Agent
Saudi Arabian Airlines
مجموع سنوات الخبرة :8 years, 0 أشهر
I have been working as an acting Passenger service Supervisor Since Dec. 2012 I also served in the Cargo department for 9 months.
Key responsibility:
•Inspect and validate passenger documents before boarding.
•Issue boarding passes and reschedule in case of flight delays and/or cancellations.
•Handle fee calculations and passenger baggage processing.
•Provide support to special needs passengers through arrival and check in processes.
•Assist Ramp Service Agents by making wheelchairs and strollers available for loading prior to departure and ensure they are delivered to the passengers upon arrival.
•Guide arriving aircrafts to the gate with safety and accuracy.
•Unload baggage/cargo swiftly and safely.
•Load outgoing cargo and baggage according to load plan and procedure.
•Maintain area and aircraft cleanliness.
•Operate airline specific reservation and ticketing software
Making plan and purchase order.
•Testing profiles and documents of Export - import, following up taxes paid to the State budget.
•Contact to Customs to making clearance procedures for shipments by air.
•Control air/sea freight charge for import & export, control booking sea/air shipment to assure in-time schedule for import shipments.
•Monitoring and payment of debts to foreign partners, the company's tax debts.
•Examine the customs documents before the Director to sign.
•Making report of import - export goods every month.
•Solving problems arising in activities related to import and export.
Years