Falaknaz Khan, Customer Relation Officer

Falaknaz Khan

Customer Relation Officer

Sitel

Lieu
Inde - Mumbai
Éducation
Baccalauréat, Economics and Sociology
Expérience
3 years, 1 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :3 years, 1 Mois

Customer Relation Officer à Sitel
  • Inde - Mumbai
  • mars 2016 à avril 2017

Handling guest request, inquiries, complains and prioviding effective resolution.

Customer Service associate à Wipro
  • Inde - Mumbai
  • février 2014 à avril 2015
Guest relations agent à TCS
  • Inde - Mumbai
  • juin 2013 à mai 2014

Éducation

Baccalauréat, Economics and Sociology
  • à S.k Somaiya College
  • mai 2012
Baccalauréat, BA in Economics & Sociology
  • à Mumbai University
  • mars 2012

Graduation from Mumbai University in 2012 Won 100% attendance Certificate in School. Won number of Certificate & Awards in Sports & Science Exibition in School & Colleges.

Specialties & Skills

Guest Service
GENERAL OFFICE
MS WORD
PHOTOSHOP
POWERPOINT
TIME MANAGEMENT
TRAVEL INDUSTRY

Langues

Hindi
Expert
Marathi
Moyen
Urdu
Moyen
Anglais
Expert

Adhésions

NGO for Cancer Patients
  • Cancer Patients Service Relationship
  • October 2011

Formation et Diplômes

IATA Reservation & Ticketing, CRS Systen (Galileo), IATA Fare Calculation & Airports & Cities Codes (Certificat)
Date de la formation:
March 2010
Valide jusqu'à:
February 2011

Loisirs

  • Advanture, sports and interacting with people.
    Fun loving, positive person.