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هيثم عبدالبارى, IT Technical Support Engineer

هيثم عبدالبارى

IT Technical Support Engineer

diyar united company

Lieu
Koweït
Éducation
Baccalauréat, Computer Science
Expérience
21 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :21 years, 1 Mois

IT Technical Support Engineer à diyar united company
  • Koweït - Al Koweït
  • Je travaille ici depuis avril 2015

Responsible of software installation & uninstallation and desktop troubleshooting .
Experience in printers, scanners and multifunction printers troubleshooting .
Responsible for network, hardware troubleshooting and network cabling
Repair PCs, notebooks & printers .

Knowledge of Microsoft windows 10 deployment, maintenance& troubleshooting.
expert skills in supporting & troubleshooting of Ms outlook office
Good understanding of Microsoft office & office365 deployment
Repair PC/Notebook/Printer hardware at component level .
Proficient with usage of standard diagnostic and testing of equipment Software tools

IT Technical Support Engineer à ministry of awqaf
  • Koweït - Al Farawaniyah
  • mai 2006 à mars 2015

Responsible of software installation & uninstallation and desktop troubleshooting - Experience in printers, scanners and multifunction printers troubleshootin - Responsible for network, hardware troubleshooting and network cabling
Repair PCs, notebooks & printers

IT trainer à HI net computer
  • Egypte - Assiout
  • août 2002 à juillet 2005

Trained people in simple program like Microsoft office
Install windows

Éducation

Baccalauréat, Computer Science
  • à University of ASYUT
  • août 2002

courses: CompTIA A+ Certified •ITIL Foundation v.3 •Ccna(200-120) •Mcitp *MCSA :WINDOWS

Baccalauréat, computer science
  • à asyut university, faculty of science, computer science
  • août 2002

Qualifications Maintinance computer hardware Configuration networks (Lan, Wan) Mangement All IT services

Baccalauréat, علوم حاسب الى
  • à asyut unviersity \facult of science
  • août 2002

facult of science \ computer science

Specialties & Skills

WAN
+Endorse 0
LAN
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Readings
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Computer Hardware Troubleshooting
+Endorse 0
Theoretical Computer Science
+Endorse 0
Responsible of software installation & uninstallation and desktop troubleshooting .
+Endorse 0
Responsible for network, hardware troubleshooting and network cabling Repair PCs, notebooks & printe
+Endorse 0
Good understanding of Microsoft office & office365 deployment Repair PC/Notebook/Printer hardware at
+Endorse 0
Knowledge of Microsoft windows 10 deployment, maintenance& troubleshooting. expert skills in support
+Endorse 0
Proficient with usage of standard diagnostic and testing of equipment Software tools
+Endorse 0
Experience in printers, scanners and multifunction printers troubleshooting .
+Endorse 0

Langues

Anglais
Moyen

Formation et Diplômes

PMP (Certificat)
Date de la formation:
October 2021
Valide jusqu'à:
September 2024
ITIL V4 (Certificat)
Date de la formation:
January 2021
cyper seurity: endpoint security protiction (Formation)
Institut de formation:
udemy
Date de la formation:
May 2020
Durée:
16 heures
cyper seurity: endpoint security protiction (Formation)
Institut de formation:
udemy
Date de la formation:
May 2020
Durée:
16 heures
microsoft literacy. computer security and prefency (Formation)
Institut de formation:
on line
Date de la formation:
May 2020
Durée:
2 heures
IT Service mangement based on ISO\IEC20000 (Certificat)
Date de la formation:
March 2019
microsoft 365 :modern desktop administrator assocaite (Certificat)
networks (Formation)
Institut de formation:
المعهد الاثرى
ccna network associated security (Certificat)
itill (Certificat)
mcsa windows 10 (Certificat)
microsoft certified solutio expert windows 10 ( mobility ) (Certificat)
microsoft certified technology soecialist (Certificat)
mcitp windows 7 (Certificat)
micro soft spacilist enterprise desktop administrator (Certificat)
micro soft spacilist windows 7 , configuration (Certificat)
COMPTIA A+ (Certificat)
ccna routing&switching (Certificat)

Loisirs

  • Reading and known new knoledge in my field and