SAP HCM SuccessFactors Consultant
PRODUCTIVA
Total des années d'expérience :14 years, 4 Mois
* Support definition of SAP Successfactors relevant business processes
* Plan, follow and deliver every step of the project in line with required project methodology
* Provide business consulting support to customers.
* SuccessFactors Employee Central subject matter expert providing best-practice guidance on customer processes
* Lead SF EC process workshops and requirement gathering sessions with the client
* Document and track product enhancement requests and effective liaison with HR Business / Functional Leads
* Support the implementation and take responsibility for the progress of the technical and functional work streams, working closely with HRIS business teams.
* Ensure that the work streams are adequately supported within the parameters laid down by the programme’ quality plan
* Regularly reporting progress and issues to client on both a formal and informal basis. Identifying any risks and proposing solutions
* Document business requirements and procedures
* Deep participation in user acceptance experience
* Analyse business requirements and provide support for development of effective configuration solutions
* Complete implementation projects within SLA’s and with high levels of customer success from the business process, and with high levels of customer satisfaction
* Employee Central Testing and validation responsibility
* Participation on training of new HCM service team members on PTO Employee Central
* Problem analysis on a global level, estimate and propose the resolution process
* Technical and functional involvement in Employee Central Product Testing and defect management
* Designing and architecting technical solutions for Salesforce and NetSuite projects
* Creating proposals for new Salesforce and NetSuite projects and performing effort estimation for the same
* Creating proposals for new Salesforce and NetSuite projects and performing effort estimation for the same
* Configure and customize CRM/ERP/E-commerce application based on the customer plan.
* Knowledge of programming procedures and programming languages including C#,
VB.Net, Apex, Eclipse, JavaScript, HTML, SQL, AJAX, ORACLE
* Knowledge of IIS and web technologies
* Develop and test programs and programming modifications; Write testing plans for others to test you work
* Plan and perform data migration into the new systems
* Install applications and configure environments for use in development, testing and production.
* Create reports, forms and other deliverables for projects and tickets
* Write and maintain programming and project documentation based on provided specifications
* Provide end-user and system administrator training in on-site and remote formats
* Understands and uses programming and documentation best practices
* Continuously improve knowledge through reading and self-study
* Provide consultancy for building and customizing and enhancing CRM/ERP.
* Provide Line of Business (Windows and Web) development for the businesses using the .NET platform.
* Provide Database Development using MS SQL/Oracle.
* Working as a CRM Consultant with the following work duties and responsibilities:
•Responsible for identifying the clients’ CRM needs and fulfilling them
•Effectively plan and handle CRM projects
•Responsible for working with project management team
•Responsible for designing, implementing and analyzing CRM database
•Provide online support to the customers
•Responsible for effective business plans that will improve the business
•Arrange training programs for the clients
* Microsoft Dynamics CRM System Implementation (ADD-ON).
* Microsoft Dynamics CRM System Integration and Testing.
* Microsoft Dynamics CRM System Installation and Deployment.
* Microsoft Dynamics CRM System Configuration.
* Users’ Training.
* System's Recovery Plan.
* System Integration (With ERP System)