Fanika Nikic

• Successfully driving the strategic direction and supporting programs within L&D, to streamline the learning engagement process and designing and developing L&D content for employees
• Develop and execute a comprehensive learning and development strategy that aligns with the organizations goals and objectives.
• Identify and assess the training needs of employees across various departments and levels.
• Design and implement innovative learning programs, including leadership development, technical training, and soft skills enhancement.
• Create and oversee the development of engaging training materials and programs tailored to the MENA regions specific needs.
• Utilize various delivery methods such as e-learning, workshops, coaching, and mentoring to ensure effective knowledge transfer.
• Building strong partnerships with business heads and HRBP function, developing LD team to meet the business needs
• Developing and implementing leadership and behavioral competency frameworks and embedded into 360 leadership assessments
• Leading the strategic growth, operations and budget of the Group Learning and Development division
• Collaborate with HRBP and management to identify performance gaps and create targeted development plans.

• Developed and executed HR strategies that aligned with the organizations strategic goals.
• Overhauled the recruitment process to attract top talent, resulting in a 20% increase in successful hires.
• Provided executive coaching to senior leaders, enhancing their leadership capabilities and performance.
• Led succession planning efforts, ensuring readiness for future leadership transitions.
• Assess the success of development plans and help employees make the most of learning opportunities.
• Help Directors/managers develop their team members through career pathing.
• Track budgets
• Collaborate with internal/external trainers to design and develop training programs in line with the approved training plan.
• Assist in the Implementation and enhancement of on-the-job training (OJT) programs enhancing learning on site.
• Attending organized training courses to ensure that all required training equipment and training materials are readily available.

• Develop and implement comprehensive onboarding and training initiatives to enhance team skills and foster a positive workplace culture.
• Create and execute innovative strategies to boost employee engagement, ensuring a thriving and productive work environment.
• Design and deliver learning and development programs that align with our commitment to excellence and continuous improvement.
• Implement and manage the LMS platform to deliver, track, and evaluate training programs, ensuring optimal learning outcomes and efficient program administration.
• Oversee performance reviews and talent development processes to ensure our team remains high-performing and motivated.
• Collaborate with department heads to refine operations, optimize team performance, and enhance overall efficiency.

• Coached managers and team members on leadership, performance enhancement, and conflict resolution.
• Developed and delivered training programs that improved soft skills and team dynamics.
• Distribute and collect training evaluation forms and consolidate results to assess the effectiveness of training; make recommendations
• Monitor the performance of external training vendors
• Carry out succession planning activities as per the approved succession plan which aims to identify and develop top talent to be successors in the future.
• Developing and implementing career ladders to facilitate the growth of employees within.
• Monitor individual development plans (IDP)

• Identified training needs and developed customized coaching plans for the sales team.
• Innovated training techniques, resulting in a 15% increase in sales performance.
• Led communication of sales strategies, driving team motivation and target achievement.