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Farah Aboulkheir, Officer

Farah Aboulkheir

Officer

United Arab Emirates

Bachelor's degree, Management Information System

Work experience

Total years of experience: 9 years, 9 months

Officer

September 2017 - Present

United Arab Emirates

September 2017 - Present

Meet and greet customers visiting the center.
•Provide efficient customer service.
•Operate MEDITEX system and obtaining all necessary data concerning the patient and owner.
•Prepare to receive appointments by retrieving client record, preparing needed forms in advance of client arrival. Complete required forms and obtain all necessary information.
•Updating client files follow up with clients when indicated.
•As required, enter data in to the computer system, retrieve and modify computerized records.
•Preparing weekly reports and dispatch to management.
•Must be able to maintain a positive working environment.
•Perform other duties as assigned.

Job role:
Administration

Training and Development

January 2017 - September 2017

AL Ain Pharmacy Group

January 2017 - September 2017

Organizing meetings and team training seminars.
•Creating monthly exams to meet determined KPI'S.
•Resume filtering for new hires.
•Interviewing candidates for open positions.

Company industry:
Pharmaceutical Manufacturing
Job role:
Human Resources and Recruitment

Intern

September 2016 - December 2016

National Bank of Abu Dhabi

United Arab Emirates

September 2016 - December 2016

Responded to face to face customer enquiries credit cards, opening new accounts, worked at retail department and assist customer service team.

Company industry:
Banking
Job role:
Accounting and Auditing

Education

AL Dhafra Private School

June 1999

June 1999

Bachelor's degree, Management Information System

United Arab Emirates

courses: IHDL (International human resource driving license) British Council

AL Dhafra Private School

June 1999

June 1999

High school or equivalent, Management Information System

United Arab Emirates

courses: IHDL (International human resource driving license) British Council

Skills

CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
FORMS
Expert
FORMS
Expert
MEETING FACILITATION
Intermediate
MEETING FACILITATION
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
SEMINARS
Intermediate
SEMINARS
Intermediate
CAR DRIVER
Beginner
CAR DRIVER
Beginner
COUNCIL
Beginner
COUNCIL
Beginner
CREDIT
Beginner
CREDIT
Beginner
HUMAN RESOURCES
Beginner
HUMAN RESOURCES
Beginner

Languages

Arabic
Expert
English
Expert