فرح صعب

In charge guest loyalty في asnan tower

• الكويت - حولي
• أشغل هذه الوظيفة منذ يناير 2012

Business Developing Assistant Manager في asnan tower

• الكويت - السالمية
• أشغل هذه الوظيفة منذ سبتمبر 2018

Used critical thinking to break down problems,
evaluate solutions and make decisions.
Demonstrated respect, friendliness and willingness
to help wherever needed.
Exceeded goals through effective task prioritization
and great work ethic.
Created spreadsheets using Microsoft Excel for
daily, weekly and monthly reporting.
Used Microsoft Word and other software tools to
create documents and other communications
Collaborated with team members to achieve target
results
Carried out day-to-day duties accurately and
efficiently.
Used coordination and planning skills to achieve
results according to schedule.
Created plans and communicated deadlines to
complete projects on time.
Maintained excellent attendance record,
consistently arriving to work on time.
Maintained professional, organized and safe
environment for employees and patrons.
On boarded new employees with training.
Delivered feedback to decision-makers regarding
employee performance and training needs.
Resolved staff member conflicts, actively listening
to concerns and finding appropriate middle
ground

trainee في CBK commercial bank of kuwait

• الكويت - الكويت
• يناير 2011 إلى أبريل 2011

Promotions

• ديسمبر 2009 إلى مارس 2010

listening to customer requirements and presenting appropriately to make a sale.
maintaining and developing relationships with existing customers in person, and via telephone calls and emails.
arranging meetings with potential customers to prospect for new business.
acting as a contact between a company and its existing and potential markets.
negotiating the terms of an agreement and closing sales.
gathering market and customer information.

Sales في Al Razi clinic

• ديسمبر 2008 إلى أغسطس 2009

Answering inbound calls and assisting customers who have particular inquiries or questions.
Answering telephone, direct, screen calls, taking and relaying messages.
Providing information to callers, greeting persons entering organization and directing individuals to correct destination.
Dealing with queries or requests from the customers and public.
Scheduling appointments, organizing meetings, maintaining appointment diary either electronically or manually.
Preparing letters and documents, receiving and sorting out e-mail and deliveries.
Monitoring the use of equipment and supplies within the office.