Farah Trabelsi

• Manage and grow online communities across social media platforms.
• Schedule and publish engaging content.
• Monitor community interactions and respond to comments, messages, and inquiries.
• Build relationships with followers, influencers, and brand advocates.
• Track engagement metrics and prepare performance reports.
• Organize online campaigns, contests, and events to boost participation.
• Moderate discussions to ensure a positive and respectful environment.
• Collaborate with marketing and content teams to align community strategy with brand goals.
• Gather community feedback and share insights with internal teams.
• Stay updated on social media trends and competitor activities.

• Recorded and processed daily incoming checks.
• Developed dashboards tracking checks by date and store.
• Allocated deposits and corrected data errors through Microsoft Dynamic NAV ERP system.
• Scanned checks and processed them via online banking.
• Maintained and updated treasury records.
• Performed daily bank reconciliations, including cash and EFT transactions.
• Prepared payment certificates and validated transactions in system.
• Coordinated with stores to recover unpaid or misissued checks.

• Prepared purchase orders in line with company procedures to support procurement activities.
• Monitored management costs to ensure budget control and accurate financial tracking.
• Prepared transfer orders and coordinated with relevant departments for timely execution.
• Entered, classified, and organized files to maintain accurate records and facilitate audits.

• Assisted in the opening of customer accounts, ensuring compliance with internal policies and
regulatory requirements.
• Conducted credit analysis for individuals to assess eligibility and risk prior to loan or credit
approval.
• Handled day-to-day banking transactions including payments, transfers, and withdrawals.
• Performed needs analysis to understand customer expectations and propose appropriate banking
solutions.
• Supported verification of bank cards and installation of UIB mobile application for clients.
• Responded to customer phone inquiries, providing accurate information and problem resolution.
• Managed the classification, filing, and organization of financial documents for easy retrieval and
audit readiness.