Farah Zein

Company: Al Hamra Real Estate Company
Dates: October 2024 - present.
Position : Officer - Business Development and Client Relations.

Job Description
Communication & Coordination
• Coordinated and scheduled meetings for the Department Head, including preparation of agendas and supporting documents.
• Prepared and distributed meeting minutes with clearly defined action items and follow-ups.
• Managed professional communication with internal and external stakeholders, ensuring timely responses.
• Drafted official correspondence, including letters, reports, and memos.
• Collaborated with cross-functional departments to improve workflow and operational efficiency.
Operations & Client Relations
• Handled investor and client inquiries related to contracts, renewals, and property matters.
• Reviewed investor-related documents and coordinated with relevant departments as required.
• Processed and followed up on service requests (e.g., access cards and other forms).
• Monitored new and renewed contracts, ensuring accurate tracking and timely updates.
• Maintained and updated client contact databases to support management activities.
Administration & Process Management
• Oversaw daily departmental operations and task follow-ups in coordination with management.
• Maintained organized electronic and physical filing systems for accurate record-keeping.
• Ensured confidentiality and proper handling of sensitive information.
• Developed and improved archiving systems to enhance document accessibility and efficiency.
Policies, Compliance & Reporting
• Ensured departmental activities complied with internal policies, procedures, and regulatory requirements.
• Assisted in preparing reports and extracting data from internal systems for management review.
• Prepared structured and accurate reports, ensuring timely submission.
• Supported KPI tracking and performance reporting in coordination with team members.
Budget & Performance Support
• Assisted in budget preparation and monitoring.
• Maintained budget tracking records and highlighted variances to management.

for the CEO and IT Director

Job Description

•Dealing with computer programs.
•Preparing periodic reports.
•Dealing with Oracle system.
•Working as

Screening of candidates and conducting interviews in person or over the phone.
•Responsible for all printing from advertising company like letterheads, envelops and business cards for employee.
•Responsible for all travel arrangements for tickets and hotels for VIP managers in company.
•Prepare and manage correspondence, reports and documents
•Organize and coordinate meetings, conference meeting or events in hotels.
•Update the CV’s file to be up to 6 months.

& notifying employees on employment legislation.
•Responsible for all shipments outside Kuwait via Aramex and FedEx.
•Prepare and manage correspondence, reports and documents
•Handling of all internal and external correspondence.
• Filing all company documents, incoming letters, mails etc.
•Composing and distributing emails using MS Outlook 2010.
•Maintaining scheduling and event calendars through MS Outlook 2010.
•Preparing presentations for Board and other meetings using MS PowerPoint 2010.
•Handling incoming mails and faxes.
•Operating office equipment’s such as fax, photocopier, scanner, and shredder.
•Update the CV’s file to be up to 6 months.
•General administrative and clerical support.

and issue the IATA airline tickets for customers.
•Perform single and group bookings as requested.
•Make accurate airline quotation according to airline tariff structure for the routing, class of service and application of loyalty program discounts when applicable.
•Sell and assemble tickets for transmittal or mailing to customers.
•Plan route and computes ticket cost.
•Crosschecked the invoices given the traveling agent before it was send to the accounts department.
•handling direct and corporate clients, making itineraries, hotel reservation
•Prepare of daily, weekly and monthly reports.

Job Description
•Answer inbound calls as well as assist customers who have specific inquiries.
•Build customer’s interest in the services and products offered by the company.
•Update the existing databases with changes and the status of each customer/prospective customer.
•Arrange for the dispatch of products, information packages, brochures etc. to clients and other interested parties.
•Follow up the calls of the client with duties, which includes faxing, filling up paperwork, as well as liaising with other departments.