Farah Zein, Executive Assistant

Farah Zein

Executive Assistant

Kuwait Aviation Services Company

Location
Kuwait
Education
Bachelor's degree, Administration And Management
Experience
12 years, 6 Months

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Work Experience

Total years of experience :12 years, 6 Months

Executive Assistant at Kuwait Aviation Services Company
  • Kuwait
  • My current job since August 2018

for the CEO and IT Director

Job Description

•Dealing with computer programs.
•Preparing periodic reports.
•Dealing with Oracle system.
•Working as

HR at Al Asas Holding Group
  • Kuwait
  • December 2015 to February 2018

Screening of candidates and conducting interviews in person or over the phone.
•Responsible for all printing from advertising company like letterheads, envelops and business cards for employee.
•Responsible for all travel arrangements for tickets and hotels for VIP managers in company.
•Prepare and manage correspondence, reports and documents
•Organize and coordinate meetings, conference meeting or events in hotels.
•Update the CV’s file to be up to 6 months.

Administration at Al Asas Holding Group
  • Kuwait
  • July 2013 to December 2015

& notifying employees on employment legislation.
•Responsible for all shipments outside Kuwait via Aramex and FedEx.
•Prepare and manage correspondence, reports and documents
•Handling of all internal and external correspondence.
• Filing all company documents, incoming letters, mails etc.
•Composing and distributing emails using MS Outlook 2010.
•Maintaining scheduling and event calendars through MS Outlook 2010.
•Preparing presentations for Board and other meetings using MS PowerPoint 2010.
•Handling incoming mails and faxes.
•Operating office equipment’s such as fax, photocopier, scanner, and shredder.
•Update the CV’s file to be up to 6 months.
•General administrative and clerical support.

Travel Consultant at Dnata Travel and Tourism co
  • January 2010 to January 2012

and issue the IATA airline tickets for customers.
•Perform single and group bookings as requested.
•Make accurate airline quotation according to airline tariff structure for the routing, class of service and application of loyalty program discounts when applicable.
•Sell and assemble tickets for transmittal or mailing to customers.
•Plan route and computes ticket cost.
•Crosschecked the invoices given the traveling agent before it was send to the accounts department.
•handling direct and corporate clients, making itineraries, hotel reservation
•Prepare of daily, weekly and monthly reports.

Call Center at Dnata Travel and Tourism co
  • October 2010 to January 2011

Job Description
•Answer inbound calls as well as assist customers who have specific inquiries.
•Build customer’s interest in the services and products offered by the company.
•Update the existing databases with changes and the status of each customer/prospective customer.
•Arrange for the dispatch of products, information packages, brochures etc. to clients and other interested parties.
•Follow up the calls of the client with duties, which includes faxing, filling up paperwork, as well as liaising with other departments.

Education

Bachelor's degree, Administration And Management
  • at Arab Open University - Kuwait
  • January 2016

Specialties & Skills

HR Management
Booking
Tickets
DATABASE ADMINISTRATION
CUSTOMER RELATIONS
MEETING FACILITATION
TRAVEL ARRANGEMENTS
ADMINISTRATION
ADVERTISING
BOOKKEEPING
BROCHURE DESIGN
BUSINESS CARDS
CLERICAL

Languages

English
Expert