Farah Hussain

• Order management. Preparing Order and Sending them to the Vendors.
• Taking care of all logistics activities, inbound and Out bound Shipping as per Free Zone policies.
• Liaising with the shipping companies and preparing documentation as per the country requirements.
• Prepare import/export documentation and shipment execution for all Orders and Stock Transfers from Warehouse to internal and external customers
• Work closely with cross-functional departments to meet On Time Delivery (OTD)
• Managing Bidding desk by preparing proposals for all regions in the Middle East.
• Closely working with the Channels & the Sales Team on pricing,
• Working together with Finance on Letter of Credit Shipments and preparing documents accordingly.
• Taking Care of Receivables on daily basis
• Working on the ZOHO ERP System

Order Book Management: Placing orders in SAP, managing of cancelling orders, moving orders as per material availability, Aligning allocation products as per plans.

Daily Requisition: For supplies and material as per order received.

Credit releases: Coordinating with the Finance team on credit blocks on weekly basis.

Credit Notes: Issuing Credit notes as per finance request & business process.

Sample orders: Creating sample orders as per request from the teams.

Training: Train workers in job duties, safety procedures and company policies.

Price Catalogue: Updating and maintaining pricing in customer catalogues & SAP.

Delivery Quality: Processing customer Insurance claims on the tool and insure proper solution in place.

Shipping and Coordination: Coordinate, with colleagues engaged in shipping, storing, distributing, and maintaining inventories of products, processing purchasing transactions. Coordinate with the local shipping companies on customer shipments.

Planning: Plan and organize logistics activities of the organization. Prepare reports and coordinate with the supply team on the availability of materials. Coordinate with the factory on confirmations and shipping. Ensure customers are updated on the products available with color splits and allocation.

SOP: Maintaining the standard Operating Procedure Instructions file for all customers and updating them on regularly and distributing them to the right channels

Prepare Purchase orders, Sales Orders, Delivery Notes in the System.
Follow with suppliers for delivery Schedule.
Preparing Documents and correspondences on projects.
Taking care of the inbound logistics including delivery scheduling and following up with the vendors for updating the stock arrival in the warehouse.
Ensuring prompt and correct deliveries and compiling the data from the supplier invoices verifying the receipt of the item recorded.
Updating Dead Stock List and sending it to the Sales Team on regular basis.
Checking Online for new Tenders in the market.
Once the tender is bought Assisting the Sales Department in Preparation of tender for submission within the closing date of the tender
Ensuring all the documentation is in place for submission of the tender.
Issuing inspection request on delivery.
Issuing invoices once the inspection is done.
Following up on payments with customers.
Preparing credit notes

Processing all New Incoming Orders.
Checking inventories in the warehouse against new orders.
Maintaining stock levels and record equipment and stock issued for internal use.
Placing Purchase orders with the principle companies.
Maintain purchasing files, reports and pricelist.
Follow up with the Freight Forwarding team for incoming shipments.
Checking documentation & inbound shipments before taking them in stock.
Processing Insurance claims for damaged shipments.
Preparing instructions for outgoing shipments.
Preparing entire documentation i.e commercial invoice.
Applying for the certificate of Origin online for shipping and customs purpose.
Sending out Sales -Out report every month to the principle companies.
Preparing dead stock list for stock protection to dispose outdated stock.
Prepare RMA requisition and follow up on new replacement shipments.

Managed the complete coordination process of procuring Telecom equipment’s
Products Handled: SIMOCO / NORTEL NETWORKS & MERIDIAN DESKTOP PHONES.
Dealt with different distributors professionally in order to obtain better pricing.
Following up with suppliers, ensuring the prompt and correct deliveries and compiling the data from the supplier invoices; verifying receipts of the same.
Interacted with customers directly in the absence of Sales Team.
Assisting the Telecom Manager in preparing tender documents.