farash mk

• Provide comprehensive hardware, software, and network troubleshooting support to individual and
SME clients across
• Install, configure, and maintain operating systems, applications, and peripheral devices
• Resolve cloud-related issues and guide clients on basic AWS services usage
• Maintain client satisfaction through timely and professional service delivery
• Pursued AWS Certified Cloud Practitioner certification concurrently, demonstrating commitment to
continuous learning

• Developed and maintained automated test scripts using Cypress and JavaScript, achieving
consistent regression coverage
• Implemented Cucumber BDD framework with Cypress to write human-readable Gherkin feature
files and step definitions
• Integrated automated test suites into CI/CD pipelines, enabling automated testing on every code
deployment
• Authored detailed test cases, test scenarios, and defect reports; maintained structured QA
documentation
• Collaborated with developers and product owners to align testing objectives with business
requirements

• Conducted User Acceptance Testing (UAT) to validate software meets functional and business
requirements
• Designed comprehensive test cases and test scenarios covering positive, negative, and edge
case flows
• Logged, tracked, and reported defects with clear reproducible steps and severity classification
• Maintained well-organized and up-to-date test documentation throughout the SDLC
• Worked closely with development team to ensure timely bug resolution and regression clearance

• Managed end-to-end billing, purchase, and sales operations for a plastic bottle manufacturing unit
• Supervised daily worker attendance, task allocation, and productivity monitoring
• Maintained inventory records, product quality checks, and stock reconciliation
• Handled customer queries and order fulfillment, ensuring high customer satisfaction
• Performed basic preventive maintenance on production machines to minimize downtime

• Designed and developed a fully functional website using HTML5, CSS3, Bootstrap, and JavaScript
• Performed manual testing and QA on Android mobile applications, identifying and reporting UI and
functional bugs
• Gained practical knowledge of the software development lifecycle, version control, and team
based development
• Collaborated with senior developers and QA engineers in an Agile/Scrum environment