فراز أحمد

• As a Senior Consulting & Technical Sales Engineer, I leverage my technical expertise to enhance mechanical engineering solutions and drive project sales initiatives.
• I act as the primary liaison for clients, ensuring a deep understanding of their requirements and delivering tailored solutions that incorporate innovative technologies.
• I excel in engaging clients, fostering relationships that promote business growth and customer satisfaction.
• My role involves providing strategic technical leadership, guiding teams in the development of effective solutions that meet market demands.
• I am committed to continuous improvement and adapting to emerging trends, ensuring our offerings remain competitive and client-focused.

• Delivered expert technical consultation and guidance, specializing in VRF, DX, and HVAC technologies to optimize client solutions.
• Drove project sales initiatives, collaborating effectively with sales engineers to identify and capitalize on new sales opportunities in VRF and DX markets.
• Spearheaded proposal development, working closely with the sales team to create detailed project proposals that included accurate cost estimates, technical specifications, and realistic delivery timelines.
• Enhanced client relationships through tailored recommendations, resulting in increased customer satisfaction and repeat business.
• Leveraged industry knowledge to educate clients on innovative HVAC solutions, contributing to a 15% increase in project conversion rates.

• Cultivated robust relationships with HVAC design consultants and contractors to effectively promote and specify Carrier products in the KSA (60Hz) market.
• Monitored and reported on standard and strategic projects in collaboration with consultants, ensuring alignment at every phase: concept, study, design, and bidding.
• Delivered comprehensive Quick Selection Sheets (QSS) and benchmarking data for Carrier products to design consultants and contractors, enhancing decision-making in HVAC design.
• Leveraged technical expertise to address client needs, resulting in improved project outcomes and increased product adoption.
• Actively contributed to the development of tailored solutions, driving sales growth and strengthening market presence in the HVAC sector.

• Spearheaded optimized equipment selections, ensuring alignment with budget constraints and adherence to specifications.
• Delivered comprehensive application and technical support to sales engineers, enhancing project efficiency within the assigned territory.
• Led the generation of techno-commercial offers for HVAC equipment in the KSA (60Hz) region, catering to engineers, mechanical contractors, and end users, resulting in improved client satisfaction and project success.
• Collaborated with cross-functional teams to identify customer needs and provide tailored solutions, driving sales growth and fostering long-term relationships.
• Leveraged technical expertise to support project sales initiatives, contributing to the successful execution of complex HVAC projects.

• Cultivated robust customer relationships across various organizational levels, enhancing trust and loyalty.
• Identified and engaged potential clients, conducting thorough needs assessments to tailor solutions effectively.
• Demonstrated technical expertise in mechanical engineering, aligning product offerings with customer specifications.
• Delivered compelling presentations of products and services, resulting in increased conversion rates and customer satisfaction.
• Collaborated with cross-functional teams to develop customized solutions, driving project success and repeat business.
• Leveraged strong communication skills to articulate complex technical concepts, ensuring clarity and understanding for clients.
• Achieved recognition for exceeding sales targets and fostering long-term partnerships in competitive markets.

• Developed comprehensive installation and instructional videos to enhance understanding of the VRF product line, improving customer engagement and satisfaction.
• Collaborated with cross-functional teams to ensure technical accuracy and clarity in video content, facilitating seamless product integration for users.
• Leveraged multimedia tools to create visually appealing and informative resources, resulting in a 20% reduction in customer support inquiries related to installation.
• Utilized feedback from sales and technical teams to continuously refine video content, ensuring alignment with evolving product features and customer needs.
• Demonstrated strong communication skills, effectively conveying complex technical information to diverse audiences, enhancing overall sales and technical support efforts.

• Reviewed and validated vendor-supplied drawings for accuracy and compliance with project specifications.
• Collaborated with the installation department to develop comprehensive plans, ensuring seamless execution of projects.
• Liaised effectively with sales team members and technical experts to secure necessary goods and materials, enhancing project efficiency.
• Streamlined communication processes, reducing lead times and improving overall project delivery.
• Demonstrated strong problem-solving skills by addressing technical challenges during the installation phase, contributing to successful contract completion.
• Leveraged technical expertise to support sales efforts, driving customer satisfaction and repeat business.