Sales Executive Aftermarket (PSSR)
Saleh & Abdulaziz Abahsain Co. Ltd.
Total years of experience :10 years, 9 Months
RESPONSIBILITIES
• To meet given sales targets.
• To visit 5 to 6 customers daily.
• Reports on lost business.
• Identifies potential customers (new / old), understands their business requirements and presents the company’s products and services in a professional manner -consistent with the vision of Company “New customers” refers to customers importing franchisee equipment directly.
• Continuously enhancing market awareness, customer relationships and industry dynamics.
• To make necessary arrangements for permanent in & out facility in customer's premises.
• To submit invoices and other documents timely.
• To secure timely collection of receivables.
• To secure Service agreement against each new machine shall be sold by Company or from some directly imported customers.
• To secure minimum 50% sales penetration to inactive customers.
• To obtain machine and customer data of minimum 100 Units monthly including physical inspection as per company provided guidelines for all company dealerships brands imported as used machines penetrate.
• To secure sales of engine overhauling & Transmission overhauling under repowering at least 12 units.
• Complete all trainings and clear tests arranged by the company.
• Arrange meetings with management for major issues for further business development.
RESPONSIBILITIES
• To meet given sales targets.
• To visit 5 to 6 customers daily.
• Reports on lost business.
• To achieve budgeted Parts sales PKR 51.6 Million and Service sales PKR 4.1 Million (target 2014)
• To execute the business by achieving operational excellence ensuring to reduce the cost minimum by 10%.
• Provides support to sales support officer in preparation of tenders and related documents.
• Identifies potential customers (new / old), understands their business requirements and presents the company’s products and services in a professional manner -consistent with the vision of VPL. “New customers” refers to customers importing franchisee equipment directly (without VPL’s involvement).
• To complete assigned courses of UD Trucks & to complete the assigned tests on Volvo CE's COMPASS, Volvo Truck's VISTA and Volvo Penta online academy. Also to maintain a score of > 80% on Volvo CE's quick track.
• Continuously enhances his market awareness, customer relationships and industry dynamics.
• To secure timely collection of receivables inlcuding of expired BGs, Earnest money and tax challans (allowable debtor days ≤ 50 days ).
• To secure Service agreement against each new machine shall be sold by VPL.
• To achieve minimum of sales of PKR 4 Million on account of Perkins parts/service/service agreements.
• To secure minimum 50% sales penetration to Siemens customers having Gensets with Volvo Penta Engines.
• To obtain machine and customer data of minimum 100 Units of Volvo excavators imported as used machines penetrate.
• To secure sales of Volvo penta engines under repowering at least 5 engines.
Major Projects
• KICTL, PICTL, FC Quetta, PTCL Quetta & Hyderabad, SSGC.
• Sunwin CNG Busses at Lahore Urban Transport Service.
• UD Trucks Orientation & Penetration in Pakistan from August 2014
Coordination with customers for there inquiries regarding sales, service, warranty and other miscellaneous through Counter Sales and weekly visits to customers.
Prime Customers & Projects like SSGC, PICTL, KICTL, QICTL, Pakistan Navy Marine Engines etc.
Maintain all issues regarding Sales, Service, Warranty & Internal Sales.
Maintain quotation monitoring, order monitoring and spare parts analysing & Arrange timely deliveries with coordination to supply chain department (Also Took spare parts supervisor training for Volvo Engines through online training portal)
Maintain all after sales reports regarding sales and directly reporting to Country Manager Aftermarket.
Coordination and Support to Sales and Service Departments for
their inquiries regarding Parts sales, service and warranty for all
brands (i.e., GE Jenbacher, Cummins, Caterpillar, Perkins,
John Deer).
Track and resolve all issues pertaining to Parts inventory control
and warehouse management. Issues like customer order
reservations, Delivery Orders, Inventory transfers to other
branches, Loan to Customers, Internal Departmental Issuances,
Parts Invoices & stock adjustments (In/Out & Old/New).
Handle all (i.e., short / damage / wrong, etc.) shipment claims in
coordination with principals (i.e., GE Jenbacher, Cummins,
Caterpillar, Perkins, John Deer) against our ordered inventory of
the Spare Parts.
Worked as the Lead Project Coordinator on the multimillion Dollar
following Projects;
1) Karachi Electric Supply Corporation (KESC)
2) Pakistan International Container Terminal (PICTL)
3) Karachi International Container Terminal (KICTL)
4) Agha Khan University Hospital Power Plant (AKUH)
Implementation & control of documents of ISO 9001:2008 and
Distributor EXCEL (Cummins Audit Program). To do
correspondence with the M/s. Cummins Inc. (Principals) in USA
and United Kingdom with reference to Parts and Warranty.
Coordination with the Sales Department and the Service Department
to negotiate, formulate and finalize the Parts requirements and for
the closure of Warranty issues in Pakistan and Afghanistan.
Ordering and Import of Cummins Inc. Products
(i.e., Engines, Alternators, Power Control Panels, Spare Parts, Filters,
Lubricants, etc.) and their Inventory Control.
Manage all warranty claims and obligations of Cummins Inc.
Products as per guidelines given in Cummins Inc. Warranty Policy
and agreement.
Parts analyzing for Warranty issues.
Coordination with the Principals regarding issues via Cummins Inc. online Issue Tracking System (ITS), an international online program for worldwide distributors to discuss there problems & issues regarding Cummins Inc. engines and Spares with allied
products.
READY TO START BTECH Hons.