Senior Compliance & Funding Specialist
National Bank Of Kuwait - Nbk
Total years of experience :19 years, 10 Months
• Manage the assigned portfolio and assist the unit manager in his duties.
• Ensure that all applications received are timely processed and improve turnaround time.
• Analyze applicants’ financial status, credit and property evaluations to determine feasibility of granting loans.
• Handle customer complaints and queries to improve customer retention.
• Suggest and improve amendments to the existing criteria, policies and procedures in addition to the introduction of new products in order to improve the service quality, bottom lines and market share.
•Achieving the monthly and annual target of credit cards, loans, new accounts, and salary transfers. •Dealing Directly with customers and respond promptly to their inquiries. •Obtain and evaluate all relevant information to handle inquiries and complaints. •Processing orders, forms, applications and requests. •Manage customers' accounts. •Communicate and coordinate with internal departments. •Follow up on customer interactions.
•Achieving the monthly and annual target of credit card, loan, new accounts, and salary transfer.
•Establishing new accounts by planning and organizing daily work schedule to call the existing and potential customers.
•Providing the management with the activities results, such as daily sales, calls, reports, visits and weekly work plans.
•Taking responsibility for personal development and actively seeking opportunities for sales improvement.
•Taking responsibility for a specific government ministries and private companies.
•Identify market segments for catering sales team.
•Monitor sales staff productivity and procedural efficiencies.
•Assist with the development, implementation and management of promotions for food and beverage sales in conjunction with overall sales and marketing plan of the company.
•Supervise the weekly updating of the monthly catering sales forecast.
•Maintain daily communication with the Director of Food and Beverage in regards to potential new business
B.A Degree Overall percentage : 87,3 University Rating : Excellent Acquired appreciation certificate from the University for being stood 2nd in Marketing Degree in the University level. Graduated in Marketing 2nd in the college level examinations .