Farha Naaz, Digital Project Manager

Farha Naaz

Digital Project Manager

ASA Ventures

Location
United Arab Emirates - Dubai
Education
Master's degree, Science
Experience
6 years, 5 Months

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Work Experience

Total years of experience :6 years, 5 Months

Digital Project Manager at ASA Ventures
  • United Arab Emirates - Dubai
  • October 2018 to May 2020

Digital Project Manager
ASA VENTURES

In my tenure as a senior digital marketing executive at ASA Ventures, I accomplished the following:


Handled and worked with a team, successfully developed and executed digital marketing strategies and digital marketing campaigns for portfolio companies of
the venture like Hijab House, Mobileshop.ae, Callix, Chatsource, Unbreak, YourPrice, Winks and Gulf Events.


•Digital marketing strategy included both online and offline marketing, key parameters covered, market research, keyword research, explore customer
demand via Google trends, target audience analysis, followed by customer engagement and delight.


•Online marketing strategies successfully implemented: Search engine optimization (SEO), Search engine marketing (SEM), Content marketing, Social Media Management, Social Media Marketing (SMM ), Pay-per-click advertising (PPC) and Email marketing.

•Create, optimize and monitor social media presence to gain traction and content development achieved increased engagements and fan following by 100%


•Offline marketing strategies successfully implemented: influencer collaborations, referral marketing, SMS marketing, word-to-mouth marketing, nurturing brand advocates and guerrilla marketing.


•Developed and implemented digital marketing campaigns aka SEM/PPC and SMM. SEM/PPC campaigns encompassed keyword research, website analysis, and website optimization via Google search console, developing and implementing campaigns, creating landing pages and analyzing campaign efficiency. Created and optimized social media accounts and developed campaigns. Worked on social media accounts like Facebook, Instagram, Twitter, YouTube, WhatsApp, LinkedIn, and Pinterest.

•As a project manager, I efficiently managed and streamlined projects from end to-end which included, defining project scope, developing strategies, documentation (drafting service agreements and contracts), resource planning, allocating budgets, building business partnerships, controlling quality, maintain fruitful client relations, monitoring and reporting project's progress and scalability to the management.

•Managed and parallelly worked with project coordinator and designer to ensure process flows are seamless, supervised the designer during the complete design
and the production process.

•Collaborated with flourishing designers and marketplaces (Noon, Amazon, Dukakeen, DBSouq, Almall, Spirii, Elabelz and Ubuy) to enlist products in and across GCC. While, oversaw, coordinated and closely worked with different teams (logistics, operations, customer service, marketing & production/IT) to establish smooth functioning of the project.

•Monitor, review customer complaints regularly to sought issues and maintain after-sales engagement, while bolstering loyal customer relations for the brand,
successfully achieved a 0% return rate in 2018 -2019

•Altered the business model and revamped the existing mechanism of the project with disruptive technology while adopting virtual reality (virtual measurement
algorithm), innovative customization (microlevel) and using advanced technology for enlisting products for the brand (in progress), in the process of developing a seamless interaction model with products for the eCommerce industry, 'as if one could virtually pick up the product and gauge its aesthetics and turn it around.

Marketing Specialist at Haal Meer Innovations, FZ LLC
  • United Arab Emirates - Dubai
  • January 2017 to September 2018

- Oversee and develop marketing campaigns
- Content management and website maintenance with right optimizations via google search console
- Monitor and optimise social media presence
- Running online campaigns aka SEM and SMM
- Closely work with mobile-app development and UX - -- Analyse and research customer personas based on behaviour and campaign results via google analytics

Digital Marketing Specialist at Hospitality Dynamics
  • United Arab Emirates - Dubai
  • October 2015 to December 2017

• Closely worked with luxury brands
• Monitored and managed social media profiles from the client side
• Worked with development and management of Loyalty Programmes for Luxury Brands
• Managed Google Search Console and Search Engine Optimization for web pages
• Closely worked with Mobile Applications
• Worked with Content Management System (HospitalityDynamics rewards)
• Developed and delivered presentations on strategies to increase customer base and ROI

Digital Marketing Consultant at Unosol India Pvt Limited
  • India - Bengaluru
  • January 2014 to September 2015

-Create business proposals based on marketing needs.
-Defining goals and managing Online Campaigns.
-Manage social media profiles
Optimizing Web pages for better ranking and increased -traffic.
-Providing support to other production team members.

Intern at Web Marketing Academy
  • India - Bengaluru
  • January 2015 to June 2015

-Developed content and managed digital campaigns
-Worked on Search Engine Optimization of web pages
-Organised content calendars for social media profiles
-Performed data analysis of relevant campaigns
-Participated as a Podcast guest

Education

Master's degree, Science
  • at St Joseph's College
  • October 2014
Higher diploma, Marketing
  • at Web Marketing Academy
  • March 2014

Specialties & Skills

Blogging
Social Media
Social Media Marketing
web project management
web analytics
operation
e business
magento
logistics
Sprout social
Proficient in Presentations
Microsoft Excel
Google Search Console Management
SEO Backpack
Microsoft word
Hootsuite management
Google's Keyword Planner
Ubersuggest
Photoshop
Search Engine Optimisation
Keyword spy
Latergram
marketing communications
marketing strategy
market research
marketing mix
microsoft powerpoint
marketing research
materials
digital marketing
marketing
marketing support
marketing management
writing
web design
key account management
negotiation
wordpress

Social Profiles

Languages

English
Expert
Urdu
Native Speaker
Hindi
Expert
Tamil
Beginner