فرحان احمد خان

Materials Management (MM)
Inventory Methodology (IM)
Warehouse Management (WM)
Logistics Execution (LE)
Sale & Distribution (SD) Integration
Project System (PS) Integration
Invoicing/ Payment Collection

Manage all Pakistan radio recording systems radio and cable TV tracking and monitoring.
Remotely deployments and troubleshooting.
MS Windows/ Servers & Linux Ubuntu
Data network monitoring, LAN & desktop support
Data administration development and execution of architectures, policies, practices and procedures that
properly manage the full data lifecycle needs of an enterprise
Technical Documentation, Project management
Data resource managed with the same intensity and formality that other critical resources management.
Ensure data quality, standard procedures & daily processes.
Servers & network equipment, huge storage maintain & monitoring on real time basis.
Supervise DCO’s (data collecting officer) nationwide

Apprentice communication electrician - switching
Exchange tester - telecommunications
Line and station installer - telephone installer
Installer (PBX)
Installation and maintenance cable television
PSTN/DSL Copper, Optical Fiber Patching, IT infrastructure Planning, Cabling CAT6, Fiber Pulling
Installation, testing and configuration Wi-Fi Routers & Modems/ VPN Business DSL configurations and
IP Camera configuration, LAN/WAN Services
Rectification of Broadband DSL IPTV Line Faults & Complaints through PTCL CRM/ Line Qualification Testing of
Phone/Broadband/Smart TV Lines

Checking the details of the customer on HPSM and forwarding complain to FLO (first line of operation).
Technical Documentation/ Project management/ Lineup field technician, Vendor Management
Daily updating service order and daily make schedule & and closing.
GPON Migration

Checking the details of the customer on HPSM and forwarding complain to FLO (first line of operation).
Updating each complains in SEBAL &Following the update of complain within the field area.
Giving the instruction to technician for provide the better service.
Also escalating the email to NOC to follow up complains strictly.
Keeping the update of SLO, so the complaint time shouldn’t be breached.
Strive hard to solve the customer problem with the SLO timing which is with 24 hours.
Gathering the data of availability of the customer &Putting complain coming from designated area of Dubai in NOC consumer.

Survey of 3500 TER’s including Micro Distribution Frame (MDF), Internal Distribution Frame (IDF), POP
rooms all around the Dubai in DU service zones (including Dubai Marina, JLT, Barsha, Discovery Gardens, JBL, JBR, T-Com, Greens, Emirates Living, Al Quoz, Warqa, Mardif, Arabian Ranches, DIAC) visited each and every TER (MDF, IDF, POP Room) notes the each and every installed equipment port level details in order to compile port level oriented detail Topology of du hybrid network.

Installation, testing and configuration Wi-Fi Routers & Modems, VPN Business DSL configurations and IP Camera configuration, LAN/WAN Services, PABX Lines Troubleshoot. Rectification of Broadband DSL, IPTV, Line Faults & Complaints through PTCL CRM.

Worked as a network administrator Mobile TV Telenor in Pakistan, A Project of ROK Corporation, UK
•Managing and Maintaining Server / Linux operating system
•Desktop Support/ Network Troubleshooting
•Monitor Channel Production Room
•Worked on Mobilink SMS Gateway in different capacities