فرحة حسن, Patient Care Lead

فرحة حسن

Patient Care Lead

Axios International

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Pharmaceutical and Health Sciences
الخبرات
4 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :4 years, 6 أشهر

Patient Care Lead في Axios International
  • المملكة العربية السعودية - جدة
  • ديسمبر 2018 إلى أغسطس 2022

• Organized and coordinating patient’s intake and other appointments
• Coordinated in-service luncheons with physicians, case managers, social workers, nurses and their staffs to provide information on new patient programs, current patient updates and discuss past patient statuses
• Educated clients about the processes, expectations, and home care, this helped promote the health and well-being of patients and development of trustworthy professional relationship
• Attended and completed Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data
• Prepared timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal review, this included monitoring and tracking patient files in collaboration as patients proceed through the program
• Performed monthly reconciliations of adverse event reports with clients as per the Pharmacovigilance Agreements

Program Coordinator في Axios International
  • الإمارات العربية المتحدة - دبي
  • نوفمبر 2017 إلى يوليو 2018

Liaised with hospitals, distributors, pharmacies and patients.
Co-payment reimburse solution administration.
Worked closely with the Program Manager to secure patient file approval.
Ensured that patient file is complete and ready to be submitted in a timely manner and in accordance with the project processes.
Carried out patient, Doctor, Pharmacy and private sector visits for project flow.
Ensured that patients receive their medications quickly and efficiently.
Prepared timely monitoring reports with patient numbers and charities support as well as quality assurance.
Conducted administrative duties for the office.

الخلفية التعليمية

بكالوريوس, Pharmaceutical and Health Sciences
  • في Kerala University of Health and Allied science
  • أغسطس 2017

Conferences • International Conference on "Herbal Drug Development: Challenges and Opportunities- A Global Perspective" organized by Devaki Amma College of Pharmacy, Chelambra. • 67th Indian Pharmaceutical Conference 2016 organized by JSS College of Pharmacy, Mysore. • Asian Conference on "Moulding Indian Pharma Graduates to the Global needs in Industry, Healthcare and Research " organized by Nehru College of Pharmacy, Trissur. • International Conference on:"Global Trends in Research in Preservation and Effective Management Of Non-Communicable Diseases" Organized by Nehru College of Pharmacy, Trissur Academic Project • Project on “Synthesis and Evaluation of Anticancer and Antioxidant activity of Coumarin Derivatives”. Poster Presentation • Presented a poster on "Pharmacological and Phytochemical studies of Justicia glatica Rottler" at the International Conference Organized by Devaki Amma College of Pharmacy

Specialties & Skills

Leadership
computer skills
Communication
time managment
Customer Service
Patient / Customer Service
Administration Operations
Database Management

اللغات

الهندية
متمرّس
الملايام
اللغة الأم
الانجليزية
متمرّس
الأوردو
متوسط

التدريب و الشهادات

Time Management (الشهادة)
تاريخ الدورة:
January 2020
Presentation Skills (الشهادة)
تاريخ الدورة:
January 2021
Meeting Management (الشهادة)
تاريخ الدورة:
January 2021
Project Management (الشهادة)
تاريخ الدورة:
January 2021

الهوايات

  • Photography